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Not resolved

Soooo the Pulse App went "down for maintenance" but nobody told me.Then the updated disarmed my system and unlocked my home.

I spent 1.5 hours asking for a supervisor only to be told I can't help you & it's an issue for a technician; but the update didn't unlock and disarm your system.

Well what did then I asked her.Her reply was quoted off some card "I'm not sure sir that's a technician issue".

Review about: Home Security System.

Review #1062463 is a subjective opinion of a user.

1.5
Diversity of Products or Services
Product or Service Quality
Billing Practices
Equipment Quality
Price Affordability
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Customer service
Staff
Value for money
Website
Reliability
PRODUCT OR SERVICE Adt Security System
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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