Update by user May 04, 2012
You must call 1888.669.6145 then press 2 for it to work. Failure to do so, you will get forward to a number to call the.. no help customer service department
Original review posted by user Apr 03, 2012
It's A Shame You Have tO GO THROUGH ALL THIS JUST FOR GOOD SERVICE. smh
Follow These Instruction and You Won't have a problem.
When Dialing you must complete the automated for an operator once a operator is online ask to speak to the supervisor. The Supervisors in this department will help you better than the other departments. Why I dont know it just works (: here is the department's number 1888-720-5982
ADT is not perfect but if you speak to the right person they will solve your problem rather quickly.
I use this number For rebates, refunds, no penalty cancellations, Deals, Specials, and or billing and technical problem. 1888-720-5982 mon thru friday 8am to 11pm saturday 9am to 10am sunday 10am to 6pm @ eastern time hope this helps you all. I use this number for additional credit as well.
Glad to help (: