Update by user Apr 02, 2012
Well let me say I finally received my REFUND, but I had to get 7 On Your Side involved. And once they took over, I had my REFUND within 3 days. I still did not get my money until the end of MARCH, but I finally got it.
7 On YOUR SIDE SIDE IS WONDERFUL!!!!!!!
Original review posted by user Mar 02, 2012
First of all let me say I will never ever do Business with ADT again. Customer Service Reps were very Rude, and whenever I asked to speak to a supervisor, there was never one available.
I spoke with a Laurzetta on 1-9-12 and was told the check is in the mail. I called back on 1-30-12, spoke with a Tony and was told my check has not been mailed. Called again on 2-16-12, spoke with Chris and was told my check was just mailed out on 2-8-12. Called again on 2-18-12 and was told I needed to continue waiting. So I waited until March 2, 2012 and as of today have not received my Refund check.
Product or Service Mentioned: Adt Customer Care.