My first system actually worked and there was no "bait and switch" tactics. Now, they were argumentative, aggressive and obnoxious on their phone sales call.
I was told that they wanted to do a HARD CREDIT CHECK which deducts several points from your credit score so that they could determine if they wanted to spend time showing equipment to you. SERIOUSLY? My friend who works there says they routinely sign low 600 scores. I have close to 800 but I find it offensive to demand a full hard report copy before customer has even seen the product.
Many consumer complaints all over net about this. Also their advertised price of 27.99 only applies to homes with landlines. If you only have cell it jumps to over 50.00 month, minimum 3 year contract.
Bad attitudes, bait and switch and act as though they are doing you a favor. Lost my business.
Product or Service Mentioned: Adt Customer Care.
Reason of review: Poor customer service.