Parrish, Florida
Not resolved
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My USAA rep quoted 23.99-29.99 as rates for members I informed rep from ADT was told the price for wireless connection was higher and USAA did not have the new rates. I asked they supply USAA with new price listing so they would not be quoting customers incorrect information.

I was told they did not send faxes to corporate members. I asked how they contacted? They don't . Its up to me to contact and correct price.

Their quote is 29.99-37.99 per month.

They installed none of the equipment it all was built into house. I am now shopping for a new alarm monitoring company

Product or Service Mentioned: Adt Customer Care.

Monetary Loss: $132.

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