I left town on a business trip Sunday (10/16) afternoon. This same night, an ADT representative came to my house and with my fiance there alone in our new home at night, proceeds to tell her horrifying stories about what has happened to houses without ADT security systems.
My fiance called me extremely upset and afraid to be in the house alone. I was actually thinking about installing ADT, but after this experience, i would never even touch this company.
At best, this was ill advised of this rep, at worst, it was entirely unethical. i am in the process of lodging a formal complaint againt this particular rep and maybe taking legal action against ADT.
Product or Service Mentioned: Adt Sales Representative.
Reason of review: Poor customer service.