My Name is Joseph Morte: I demand an appology from the individual, Mr. Eric Calande responsible for formally accusing me of a bate-and switch tactic in securing a contract for an ADT security system in his home. Specifically, he is claiming that I offered him a month to month agreement, not the two year agreement he now faces. Let me say that there are two sides to every story!!
The fact is, I have never met Mr. Calande nor have I ever communicated with him either by phone, the internet or any other means. Negotiations were between myself and Ms. Yvonne Ku, Mr.Calande's (spouse/domestic partner).
During my employment as a ADT Resale Rep, I've never offered any month to month contract to any customers. To my knowledge, the company would never have authorized or processed any agreement/contract stipulating such terms. Therefore, it would have been a waste of time for me to have made such an offer.The document signed by Ms. Ku makes no mention of a month to month agreement and no addendums or additions were ever made to the contract, prior to Ms. Ku's signature. Mr. Calande was mis-informed and not by me.
Furthermore, the agreed upon contract was a "USAA Member" contract with no warranty or service agreement. There were no pending bonuses or incentives associated with my securing an agreement. Therefore my personal compensation in this case was considerably below average.
These types of contracts serve to benefit the client and the company far more than the sales rep. It makes no sense for me to have done what I'm being accused of. I'm angry, and await a formal appology on this web site and all others presenting such accusations by Mr. Calande.
Review about: Adt Security System.