Resolved: No refund from ADT
I went through the same thing. I cancelled my service the next day of getting it. They told me I would be receiving my refund in 3 to five business days. I waited two weeks and still haven't received my money. I called back and was informed they never processed it in...Read more
WARNING TO ALL... I was a customer with ADT for 10 years before deciding to cancel my service on Dec. 10th 2015. On that day i called the ADT customer support to cancel and was told that i would actually be receiving a refund. Simple and no hassle as one would...Read more
Wife got ADT home security. All in her name.Auto payments from her own checking account.Wife passed away October 2015. On advice of our attorney account frozen then closed. ADT couldn't draw on it and sent letter. Called them 1-800-522-2455 and informed of death. Said...Read more
Resolved: ADT - Review in Home Security category from Potomac, Maryland
Just got a 9% increase in monthly fees after just 4 months of starting the service with ADT. Can't be serious. And the seller disappeared.
Two to three months ago, we had a power outage at our house. When the lights came on, the alarm starting sounding with a 'Fire' alarm. We do not have fire monitoring, so I called ADT. After walking me through a few basic troubleshooting steps, the phone CSR...Read more
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