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Adt - We were promised two rebate checks which never arrived
Adt - We were promised two rebate checks which never arrived
Adt - We were promised two rebate checks which never arrived
Adt - We were promised two rebate checks which never arrived
Adt - We were promised two rebate checks which never arrived
As part of an ADT promo, we were promised immediate installation reimbursement in the amount of $100 plus a $252 (approx) rebate to cover the first year discount. We received neither. The salesman no longer works for ADT and has been unable to help us. When the...
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ADT
ADT

Hello. I apologize for this frustrating experience and we'd like to review these concerns further to help. At your convenience, could you please email us your name, phone numb...

#1194157
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Don't Use ADT
I have been a loyal ADT customer for over 20 years. On December 13, 2016, my alarm went off early in the morning. It was a false alarm. I called ADT. The representative gave me misinformation which resulted in a $301.30 electrical damage bill. Below is a picture the...
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2.5
#973511
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Poor service form ADT- being charged for engineer call out, when I wasnt informed
Poor service form ADT- being charged for engineer call out, when I wasnt informed
Dear ADT, this is with reference to Poor customer service provided by your company. 1) I had a Routine Inspection booked with your company dated 06 October 2016, for which I had taken a day off and had to cancel my clinic at Mount Vernon Hospital. As the engineer...
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I liked
  • Unsatisfactory
I didn't like
  • Unethical business practices
  • Misleading representatives
  • No empathy canned responses
#953084
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Adt - Lies, Theft and Stupidity
Adt - Lies, Theft and Stupidity
So, back late last year my dad had started talking about wanting to get a security system installed. In January my mother came across an ad from ADT for 27.99 a month and 15 sensors included. She did not read the fine print that the 15 sensors only apply to a hard...
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Anonymous
Anonymous

Ok ... so.., ammm nothing happened with ron, Samuel Stephanie Emmanuel or Kiki and your moms stuck with the equipment I'm assuming I got lost

Anonymous
Anonymous

I dont have the attention span to read that...

1.3
I liked
  • Ron trying to help
I didn't like
  • That no one will actually fix this
#869713
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I sent a payment to ADT Home securtity on 11-12-14 and it cleared my bank on 11-13-14 and it has been 8 days and they still have not posted the payment to my account.
My wife made a typo when paying our bill to ADT instead of sending them $39.73 she sent them $3973.00. Yes way more than it should have been. To make it worse the payment cleared my bank 8 days ago and it still has not been posted to my account. Imagine how I feel...
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#560531
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Adt - Dishonest business practices/failed system/fire hazard
The system was installed in January 2014, failed in March 2014. I phoned them repeatedly, waited 2 weeks each time for inspection. Each time they found nothing wrong despite the burned electrical strip which they placed on top of my gas furnace near a gas hot water...
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Anonymous
ADT EMPLOYEE

THAT'S THE ADT WAY, SCREW THE CUSTOMER

Anonymous
ADT EMPLOYEE

ADT'S PULSE EQUIPMENT IS NOT 10 YEARS OLD, BUT THE SERVICE DEPARTMENT IS FORCED TO USED REFURBISHED EQUIPMENT IF A CUSTOMER HAS A PROBLEM.ADT TRIES TO MIX AND MATCH DIFFERANT ...

1.0
Greenwell Springs, Louisiana
I didn't like
  • Lack of ethics
  • Failed installation
  • Fire hazard
#551140
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Adt - Installed home for business system, & not properly connected, still charges fee
Adt - Installed home for business system, & not properly connected, still charges fee
See attached letter. Local ADT rep did not reply. They did not contact installer also as involved party, to resolve this problem. Now ADT keeps charging us monthly for a non-operable system. Alarm system not properly connected to phone line. ADT should not even charge...
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#522058
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Adt Poorly Installed Equipment Review from Omaha, Nebraska
Poorly installed equipment. Wires exposed on camera outside front door wrapped in electrical tape. Wires ran on the inside of the door and when asked if this was correct adt failed to comment other than they are investigating and they are sorry if I doubt the...
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Anonymous
Anonymous

ADT does not provide the consumer seeking protection any solution whatsoever. The system installed at my home is held together with tape & twisty wire connectors. This inc...

Anonymous
Pickerel

https://www.facebook.com/pages/ADT-Security-Scammers/1436537896601232

#488787
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ADT FAILED US and many others!!
ADT FAILED US and many others!! ADT FAILED to dispatch fire rescue when our smoke detectors were going off. After our house was totalled, and 2 LOVING pets perished, the Fire Dept Investigator verified that our alarm system was operational on OUR end. He called ADT...
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Anonymous
J.G.B.

I had their service for several years, then one I decided to give them a call for a check up to see if my system was working. Well, they said it wasn\'t activated for the past...

#342656
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ADT SecureWatch - STAY AWAY!!!
This company deals with "half truths." Upon hiring, you are promised a seemingly incredible income, with all types of advancement opportunities. Strictly for the birds. As a salesperson, you are riding around in a van with your "team" (so you can be monitored). You...
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Anonymous
Anonymous

I worked for securewatch in roanoke va and yes it sucked it wasn't what they made it out to be but honestly there were a quite few times where I did make good money. I mean on...

Anonymous
Anonymous

ADT IS FULL OF IT! I HAVE NEVER IN MY LIFE BEEN LIED TO IN AN INTERVIEW! I'D BEEN OUT OF WORK FOR 3 MONTHS & FINALLY THOUGHT I FOUND. A JOB THAT I COULD POSSIBLY RETIRE ...

Getzville, New York
#210908
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