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Hey... ADT! Since you are the security for our business and many millions of others... maybe it's not a good idea to come through on caller I.D. as just some random 1-800 number when you are notifiying someone the alarm is going off! How about something crazy like...
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#1258778
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Extremely Rude Sales Person Raymond Rosello in Riverview Florida, as soon as I said no I wasn't interested because the cost were high Raymond then proceeded to call me a liar and claim that I did have money to pay for the monthly fee of $60 per month (the audacity to...
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1.0
I didn't like
  • Agressive
  • Sales
  • Very bad experience
#1252444
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Adt - Refund of deposit

Ever had a tooth pulled with no anesthia? Thats what its like trying to get my deposit back a day after i gave it to them. Worst company i have ever dealt with. Still havent got it.
2.3
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Advertised vs Delivered
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Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money
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#1252297
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Adt - Tuan Hoang

Do not bite the bate of $100 rebate ! ADT charging customers 50$ per month for 36 months. But for pewny rebate of 100$ they want me to sending in a 5$ cashier Check for processing and handling fee! What a rib off! There are many alarms companies out there, signing with ADT was a mistaken for me!!!
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1251863
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I called a few weeks ago to cancel and paid the what I though was the final bill for ~$50. Then I received another bill which prompted me to call today to ensure cancellation. The rep told me that the account was still active (but he saw they took my call) and he would...
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2.1
#1251717
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Misled by Sales Person to add service for $27.99 with out having Landline and works with internet connection. Next couple of days , Installation person came and completed installation for 4 hours and right before she left she asked me to sign the contract which says...
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#1250072
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Put in a system, house was broken into twice while i was away. No notification because even though sensors went off, they pulled panel off wall so i was not notified. Come o. In criminals. This is how you do it. Thanks adt for making a single female secure. Their...
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1.0
#1248185
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Was misslead by original sales person who left employment with ADT within days of signing us up for service at our new home in St Petersburg FL. Received no follow up from company. Fast forward 18 months and now being charged over $600 for moving and not be in a...
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#1241661
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Saturday April 23 2018 we were out of town. Adt called and said our front bedroom window alarm went off and they are calling cops and would call us back. 30 mins went by with no return call so my wife called back and guy said everything is good then said wait that was...
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1.0
#1239473
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I just called ADT because I wanted to downgrade my service since for one it never works! I have the pulse app and it never seems to be able to connect to my phone. Two Since i'm paying $67.78 a month for something that I can't use I figure why not pay less since I am...
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1.1
I didn't like
  • Creepy people
#1237043
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