This company set up a system that never worked. Then they wanted a huge fee because I was breaking the contract.
I asked them: isn't it part of the contract that the burglar alarm should work? After many, many phone calls and threats, a manager finally let me go without paying the *** cancellation fee. This company is done, finished, and over. They need to pray for forgiveness for hurting so many people, then completely change the company name, and start operating like human beings.
I can only imagine the sick corporate culture they work in. Sick, sick, sick.
ADT was owned by corrupt TYCO at one time, but the perverse business model apparently lingers on.
Product or Service Mentioned: Adt Security System.
Reason of review: Damaged or defective.
Monetary Loss: $750.
Preferred solution: Full refund.
ADT Cons: Unethical contract and phone reps.