I have been an ADT customer for over 5 years. I moved to a new location and unbeknownst to me, this generated a new 3-year contract.
I am no longer able to afford this service and when I called to cancel, I was told it would cost me over $1000.00 to cancel because of this new contract. In addition, the alarm at my new location is hardly detectable. I had someone out to provide me with a louder alarm and was told I'd have to pay an installation fee if I wanted a louder alarm.
BEWARE. Do not do business with this company.
I am now stuck in this contract for two more years, a contract for a useless alarm system. It is no louder than the alarm to remind me to close the refrigerator.
Wow!! I really got taken.
Product or Service Mentioned: Adt Security System.
Reason of review: Pricing issue.
Monetary Loss: $1100.
Preferred solution: Full refund.