Not resolved

We recently ADT installed ADT in our home. Our first company Cantner Alarm was always replacing their equipment.

And there were frequent failures of their products and we were disconnected for 4 months without knowing it- neither did Cantner. So we went with ADT. The technician was a nice guy and knowledgeable. However when he removed our initial Cantner sensors he tore a 4 by 3 inch piece of the window frame off with it.

And he didn't ay anything about it. We called ADT and they said they'd send us a letter for reimbursement. We never got one. I called back and they said they never send letters about damages.

Well, we got a letter a few days later and they expect us to get 3 estimates on repairs. Who has the time?

What company has a policy that is so sleazy? ADT's intent is to wait us out or put a barrier in front of us so they could save money.

Product or Service Mentioned: Adt Security System.

Reason of review: Problems with payment.

ADT Cons: His damage.

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