PEOPLE DO NOT GET ADT SERVICE, ITS JUST A SCAM. they do business practices according to bait and switch, it took me 6 months to cancel my service with ADT after alot of hassle and 9 years of customer. after 6 months of drama by phone and emails. after cancelling, they...Read more
Adt - Ripoff!
We've been with a adt for several years10-15 not sure. Paid our bills, and haven't really asked too much. When I asked for a price of adding two motion sensors, they came back with a price of over $300.00. Well, KMA! I'll take my business elsewhere. I didn't pay that much to secure my entire house. Anybody have the number for Gardian or The cable company???
ADT: I am not in the least bit happy about the services that you guys "provide." We moved into our home November 1, 2016 and got your "service" or lack there of installed on November 18th. Well guess what, someone broke into our home with the system armed on December...Read more
I really tired to deal with adt. They doing installation for my office and I handle that. It took 2 month without our service running and yet we still pay the bill. They waste my time here. I set up appointment and told them the NVR dead and the suppose to bring a new...Read more
They jack up rates. They are absolutely useless. They are soooooo expensive. They so many better options out there. I had been in contract for 3 years paid $2000 and got nothing out of it. Even after the contract expires i have a 30 day notice period think abt that....Read more
How do you get rid of them. I had a system put it that never worked. I had a wire sticking out of the top of the adapter and could not get cancelled. Very bad system. Now they want 750.00 to cancel. I tried to cancel in 3 days ...not possible. Now. They are...Read more
Adt Customer Care Review
Terrible customer service. No return call from a field rep for over a month. Extremely unreasonable service charges. I was billed over 300.00 for a 30 second appointment. Almost 200 for a trip charge. I was a customer for over 10 years.
I am disappointed in the customer services I have received since March 2, 2016. I was informed of a refund due to mistakes on their part and no one could find notes on that conversation. I thought the calls were recorded. Poor service that will be shared via social...Read more
Hazel Crest, Illinois
- Servicemen that came to the home
I didn't like
- Being lied to regarding refunds and credit
Adt Account Review
I am trying to cancel my ADT service. Because the account is in my x-wife's name the rude customer service person refused to cancel - even though they are charging my credit card! I'm filing a fraud complaint with the Illinois attorney general!
It's funny that I have paid ADT thousands of dollars over the last 10 years only to find that when I really need them, I need to wait minutes before someone calls. Today, I accidentally set off my instant alarm. I received a text message in 60 seconds, and then I...Read more
I didn't like
- Response time
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