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PEOPLE DO NOT GET ADT SERVICE, ITS JUST A SCAM. they do business practices according to bait and switch, it took me 6 months to cancel my service with ADT after alot of hassle and 9 years of customer. after 6 months of drama by phone and emails. after cancelling, they...
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1.0
#1273988
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Adt - Ripoff!

We've been with a adt for several years10-15 not sure. Paid our bills, and haven't really asked too much. When I asked for a price of adding two motion sensors, they came back with a price of over $300.00. Well, KMA! I'll take my business elsewhere. I didn't pay that much to secure my entire house. Anybody have the number for Gardian or The cable company???
2.3
Details
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1114565
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ADT: I am not in the least bit happy about the services that you guys "provide." We moved into our home November 1, 2016 and got your "service" or lack there of installed on November 18th. Well guess what, someone broke into our home with the system armed on December...
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I didn't like
  • Scam artist
  • That no one will actually fix this
  • Overpriced
#975969
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I really tired to deal with adt. They doing installation for my office and I handle that. It took 2 month without our service running and yet we still pay the bill. They waste my time here. I set up appointment and told them the NVR dead and the suppose to bring a new...
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1.0
#909084
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They jack up rates. They are absolutely useless. They are soooooo expensive. They so many better options out there. I had been in contract for 3 years paid $2000 and got nothing out of it. Even after the contract expires i have a 30 day notice period think abt that....
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1.0
I didn't like
  • Out come of this contract
  • Disorganized
  • Sales
#874677
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How do you get rid of them. I had a system put it that never worked. I had a wire sticking out of the top of the adapter and could not get cancelled. Very bad system. Now they want 750.00 to cancel. I tried to cancel in 3 days ...not possible. Now. They are...
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Anonymous
Anonymous

The saga continues...I have contacted the attorney general. They have helped. Now this company is called Safe Streets USA . Security Systems Now changed their name. Cann...

rollo2016
rollo2016

Stop with the "class action" nonsense. You watch too much television. Just cancel and don't pay them. Take any small hit on your credit score.

1.1
#847756
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Adt Customer Care Review

Terrible customer service. No return call from a field rep for over a month. Extremely unreasonable service charges. I was billed over 300.00 for a 30 second appointment. Almost 200 for a trip charge. I was a customer for over 10 years.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website
#826145
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I am disappointed in the customer services I have received since March 2, 2016. I was informed of a refund due to mistakes on their part and no one could find notes on that conversation. I thought the calls were recorded. Poor service that will be shared via social...
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1.1
Hazel Crest, Illinois
I liked
  • Servicemen that came to the home
I didn't like
  • Being lied to regarding refunds and credit
#819975
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Adt Account Review

I am trying to cancel my ADT service. Because the account is in my x-wife's name the rude customer service person refused to cancel - even though they are charging my credit card! I'm filing a fraud complaint with the Illinois attorney general!
#698697
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It's funny that I have paid ADT thousands of dollars over the last 10 years only to find that when I really need them, I need to wait minutes before someone calls. Today, I accidentally set off my instant alarm. I received a text message in 60 seconds, and then I...
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1.8
I didn't like
  • Response time
#686788
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