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i have installed this security system in my home and every two weeks the doorbell camera gets disconnect.Every time i have to delete the camera from the system and reinstall it.I called the customer service and its been almost 3 months still waiting for the technician.I think its on a contract and i wont be able to cancel it.really disappointed and never recommend this security system to anyone ..Please do not waste your money....i saved many of my friends from falling into this trap.If anyone planning to buy this security system,very poor and cheap customer service.So please do not waste your money. Iam really pissed off..

Product or Service Mentioned: Adt Security System.

Reason of review: Bad quality.

Monetary Loss: $700.

Preferred solution: i wanted to cancel it without penalty.

ADT Cons: Service and system.

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Atha
#1391578

Hello. I'm very sorry for the issues you've come across with the cameras.

If this is an ADT camera please email us at AlwaysThere@adt.com with your contact information so we may assist.

If this is a Ring Doorbell, please contact Ring directly. -Andrew

Anonymous
#1391042

Me either. In fact telling friends looking for security systems to NOT use them

Anonymous
#1390974

Buy a shotgun.

Anonymous
#1393244
@Burglary Detective

Doesn’t protect you when no one is home. Who do you recommend, if not ADT?

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