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Had Devcon security from 2012 through 14. Cancelled with Devcon well before expiration date.

Unbeknownst to me ADT was annually charging me since. My checking account was also business account so it slipped my attention. They denied being tied to Devcon at first, then admitted it.

Said they have no record of my cancelling with Devcon, but also said they have no account for me and didnt have phone number. Also said had no alarm signal and never had a security issue to act on.

Product or Service Mentioned: Adt Customer Care.

Reason of review: Problems with payment.

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Atha
#1548374

Hello - We're very sorry to learn of the trouble that you have experienced. If services with DevCon were discontinued prior to our acquiring them, no balances or account information should have been transferred to ADT.

If this matter is still outstanding and requires review, please E-Mail us at AlwaysThere@ADT.com.

Please be sure to reference your review ID (1339197). ~Tréchell

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