Hi there, I am a Navy Veteran who just moved to Portland, Oregon and just bought a home. One fine day had a gentlemen from adt come to the house and pitch us the whole adt home security gig.
Wow what a deal for 50 bucks a month! So i signed up with his guarantee that if we didnt like the service, we had 30 days to cancel before the contract kicks in. Day 3 the system refuses to work and i decided, ehh dont need it anyway. We call and ( btw it is not easy to get ahold of these people) to have them come remove it.
Days go by no one ever shows up. We call again this time no one answers any of the phones. I Have already uninstalled all of the equipment. This was in March and it is now July, I cant get a hold of anyone from this company or get any address and they continually pull money from my account.
They purposely led us on so that 30 days would pass so we had no choice but to be put into the contract. I've search high and low on the internet here and from What I have read, we have to pay for 3 years.
I dont know what to do and with some unforeseen bills its either going to be eat or pay adt. I am at a loss
Reason of review: Poor customer service.
ADT Cons: Poor technical service.