ADT Phone Numbers and Emails

Toll-Free Number:

  • (800) 658-0842
    Home Automation

Customer Service:

  • (800) 509-7251
    Fire, Home & Life Safety
  • (800) 716-3640
    General
  • (800) 658-7134
    Health & Senior Safety
  • (855) 238-0689
    Home & Personal
  • (800) 658-0842
    Home Automation
  • (866) 216-1978
    Identity Theft Protection
  • (800) 521-1734
    Residential
  • (800) 867-6451
    Security Cameras
  • (800) 280-6946

Business Customer Service:

  • (800) 515-2216

Business Sales:

  • (800) 587-2995
    Small Business
  • (800) 509-0956

Media:

  • (888) 211-8563

Monitoring Services:

  • (866) 252-4994

Sales:

  • (833) 238-4314
    Commercial
  • (800) 658-7095
    Health & Senior Safety
  • (800) 588-0023
    Health & Senior Safety
  • (800) 587-4198
    New Customers
  • (800) 521-1729
    Residential
  • (800) 817-2358

ADT Emails:

Customer Service
Legal
Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

ADT Contact Information

ADT Website:

ADT Online Chat:

Corporate Office Address:

ADT LLC dba ADT Security Services
1501 Yamato Road
Boca Raton, Florida 33431-0835
United States
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ADT Rating Based on 664 Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Reliability
Price Affordability

Rating stats

Rating trend

Summary of ADT Customer Service Calls

198 TOTAL
CALLS
09:18 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ADT Customer Service?

Payments and Charges Question:

  • “I'm been over charged”
  • “Billing question”
  • “Not Happy at all after 20 years and more than $12000.00 in payments”

Product/ Service Question:

  • “To disconnect”
  • “System not workingand need a repair men”
  • “Battery is low and system is beeping”

Activation/ Cancellation Question:

  • “Unsubscribe”
  • “Cancelation”
  • “Cancel subscription”

Request for Information Question:

  • “Confirm appointment this morning at 8 am”
  • “Question about payment with out me knowing”
  • “Need help replacing battery”

Account Question:

  • “Something wrong with account”
  • “To change phone numbers on acct”
  • “Because they keep taking money out of my account for no reason”

Staff Question:

  • “My service is not working”
  • “Emergency service”
  • “To get service”

Refund Question:

  • “Refund”
  • “Refund back from one of your dealer safestreet”

Cards Question:

  • “No gift card”
  • “Enter creditcard for payment”

Other Question:

  • “Having problems with my alarm”
  • “Program delay time”
  • “Stop sevice”

About

ADT Terms of Service
To read more: https://www.adt.com/about-adt/legal/terms-of-use
ADT Privacy Policy
Expect a call from an ADT Security Specialist as soon as possible. Failed to submit form. ADT recognizes that The Customer's privacy is important. This privacy policy describes the information ADT collect, how Website collect it, and how www.adt.com use and share it in connection with ADT's websites, product and service offerings, and from The User's Internet-connected devices. The policy also describes ADT's information processing activities on behalf of third parties and The Customer's choices regarding use, access, and correction of The Client's personal information. This privacy policy describes the information ADT collects and how it is used and shared in connection with ADT's websites, ADT's security services, and The User's Internet-connected device(s). The policy also describes ADT's processing activities and The User's privacy choices. ADT is committed to adhering to applicable data protection frameworks and principles, which subject ADT to enforcement by regulatory agencies.
To read more: https://www.adt.com/about-adt/legal/privacy-policy
Top ADT Services

Customer Care, Installation, Security System Plan

Top ADT Products

Security System, Account, Gift Card

ADT Pros and Cons

Pros: Unsatisfactory, There are zero pros, Service was fine until i tried to cancel, Overall security service was satisfactory, Installer

Cons: Customer service, Very bad experience, Misleading representatives, Misleading representative, Lack of ethics

Related Companies

Safe Haven Security

Summary

ADT Security Services is a large provider of security systems. The company was founded in 1874. Its headquarters is based in Boca Raton, Florida, United States. ADT Security Services provides the following products: Home Security Systems, Business Electronic Access Control, Home Remote Interactive Management & Automation Systems, Carbon Monoxide Detection, Business Video Surveillance, and many more. The company specializes in home security, business, and health solutions. A quote is provided on a free of charge basis upon customers’ request. The company offers their services in more than 30 countries all over the world. In February 2016 Apollo Global Management purchased ADT Security Services

ADT reviews and complaints

ADT is ranked 74 out of 271 in Security and Protection Services category

Area Served

USA, Canada

Payment Methods

VISAMasterCardAmerican ExpressPayPal

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