Contact ADT Customer Service
ADT Phone Numbers and Emails
Toll-Free Number:
-
(800) 658-0842
Home Automation
Customer Service:
-
(800) 509-7251
Fire, Home & Life Safety
-
(800) 716-3640
General
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(800) 658-7134
Health & Senior Safety
ADT Emails:
ADT Contact Information
ADT Website:
ADT Online Chat:
Corporate Office Address:
Summary of ADT Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ADT Customer Service?
Payments and Charges Question:
- “I'm been over charged”
- “Billing question”
- “Not Happy at all after 20 years and more than $12000.00 in payments”
Product/ Service Question:
- “To disconnect”
- “System not workingand need a repair men”
- “Battery is low and system is beeping”
Activation/ Cancellation Question:
- “Unsubscribe”
- “Cancelation”
- “Cancel subscription”
Request for Information Question:
- “Confirm appointment this morning at 8 am”
- “Question about payment with out me knowing”
- “Need help replacing battery”
Account Question:
- “Something wrong with account”
- “To change phone numbers on acct”
- “Because they keep taking money out of my account for no reason”
Staff Question:
- “My service is not working”
- “Emergency service”
- “To get service”
Refund Question:
- “Refund”
- “Refund back from one of your dealer safestreet”
Cards Question:
- “No gift card”
- “Enter creditcard for payment”
Other Question:
- “Having problems with my alarm”
- “Program delay time”
- “Stop sevice”
About
Customer Care, Installation, Security System Plan
Security System, Account, Gift Card
Pros: Unsatisfactory, There are zero pros, Service was fine until i tried to cancel, Overall security service was satisfactory, Installer
Cons: Customer service, Very bad experience, Misleading representatives, Misleading representative, Lack of ethics
ADT Security Services is a large provider of security systems. The company was founded in 1874. Its headquarters is based in Boca Raton, Florida, United States. ADT Security Services provides the following products: Home Security Systems, Business Electronic Access Control, Home Remote Interactive Management & Automation Systems, Carbon Monoxide Detection, Business Video Surveillance, and many more. The company specializes in home security, business, and health solutions. A quote is provided on a free of charge basis upon customers’ request. The company offers their services in more than 30 countries all over the world. In February 2016 Apollo Global Management purchased ADT Security Services
ADT is ranked 74 out of 271 in Security and Protection Services category
USA, Canada
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