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Contact ADT Customer Service

How to Reach a Person at ADT

Verified Contact Information

Toll-Free Number:

  • 1-800-521-1729
    Residential
Call Now
Send Message

Customer Service:

  • 1-833-238-8441
    ADT Home Security Cameras
  • 1-800-664-5524
    ADT Identity Theft Protection
  • 1-888-474-6305
    ADT Smart Home Security System
  • 1-833-238-8856
    Free Quote
  • 1-800-599-9238
    Home Security Systems
  • 1-866-216-1978
    Identity Theft Protection
  • 1-866-204-0649
    Multifamily Solutions
  • 1-833-238-8859
    To Get a Free Quote and ADT Offers
  • 1-800-521-1734
  • 1-888-678-7024
  • 1-800-716-3640
  • 1-855-497-8573

Business Customer Service:

  • 1-800-587-3331

Business Sales:

  • 1-800-587-2995
    Small Business
  • 1-833-238-4314

Claims:

  • 1-833-238-4395
    Small Business

Investors/ Franchising:

  • 1-888-238-8525

Sales/ Reservations:

  • 1-800-910-4049
    Commercial Security
  • 1-800-587-4198
    New Customers
  • 1-800-246-9320
    New Customers
  • 1-800-251-9581
    New Customers
  • 1-800-817-2358
  • 1-800-453-3015

Customer Service:

alwaysthere@adt.com
customercare@adt.com

Investors/ Franchising:

investorrelations@adt.com

Legal:

privacy@adt.com
Privacy Inquiries

Media:

media@adt.com
Press Inquiries

ADT Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular ADT Phone Number
1 (800) 521-1729
Average Hold Time
00:05:09
Average Calls duration
6 minutes
Most Popular ADT Email Address
alwaysthere@adt.com
ADT Live Agent Availability
22% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
View full overview

How to Contact ADT Customer Service?

Most Popular Number:

(800) 521-1729
Residential
Total calls: 1 151 Issues resolved: 47 Last call: Jul 11, 2026

To contact ADT by phone, you can call customer service number +1-800-716-3640, which is available 24/7. If you want to get a quote for company products, you can either call on +1-855-497-8573, or fill out the form provided on the website, and an ADT specialist will give you a call with all details and offers available. Also, for ADT customer service regarding the Home security cameras, you can dial +1-833-238-8441, and for Smart Home Security System, you can call at +1-888-474-6305.

Yes, the ADT customer service can be reached via email, which is alwaysthere@adt.com

Alternatively, you can also contact ADT customer service by email at customercare@adt.com. Just make sure to include your name, phone number, and a detailed description of your inquiry in the email.

ADT customer service working hours may vary depending on your location and the type of support you require. However, ADT's customer support team is generally available 24/7 to help with urgent inquiries, such as security system alarms, technical support, help with billing, or have questions about your service, a company’s representative will be available to assist you at any time.

In addition to phone support, the company also offers online chat support and email support, which are available 24/7. So, no matter what your preferred method of communication is, ADT customer service hours are convenient for round-the-clock customer support.

PissedConsumer Club

Contact Information

ADT Website:

ADT Help Center:

Corporate Office Address:

ADT LLC
1501 Yamato Road
Boca Raton, Florida 33431
United States

Fax:

+1-904-886-7747

Summary of ADT Customer Service Calls

1.6K TOTAL
CALLS
06:16 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ADT?

Product/ Service Question:

  • “I want to remove a someone's access to the camers”
  • “System triggered can't turn it off”
  • “My security system not working”

Payments and Charges Question:

  • “Pay bill”
  • “Billing”
  • “Bill”

Request for Information Question:

  • “Reschedule appointment”
  • “Question charges to my account”
  • “We need to talk to someone about bad window and door sensors”

Activation/ Cancellation Question:

  • “Cancel service”
  • “Terminate dervice”
  • “Cancel appointment”

Account Question:

  • “Get account number”
  • “Unlock my my account”
  • “Close account”

Staff Question:

  • “Service interrupted by *** Alarm Company. Need to restore my equipment.”
  • “New service”
  • “Service call”

Return/ Replace Question:

  • “Change credit card on file”
  • “To change internet”
  • “Change credit card”

Website/ Application Question:

  • “To install a new camera”
  • “Install new camera”
  • “Having trouble reinstalling app new phone”

Shipping and Delivery Question:

  • “Did not receive my report”
  • “I did not get any feed back or service after being charged.”
  • “Did not get my batteries that were ordered on January 3 here it is a 19th and I have initiated a half a dozen calls to ADT. Still don't have any batteries.”

Refund Question:

  • “To get a refund”
  • “Refund”
  • “Refund back from one of your dealer safestreet”

Employment Question:

  • “Pay off my account”
  • “Payoff”
  • “I have a job number and need to make an appointment”

Cards Question:

  • “To see if they have my new credit card and see if I owe money”
  • “No gift card”
  • “Enter creditcard for payment”

Other Question:

  • “Can not alarm house”
  • “Beeping noise”
  • “To inform of my permit number”

Compare ADT Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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