Contact Information

ADT Phone Numbers

Toll-Free Number:

  • (800) 658-0842

Business, Sales:

  • (800) 509-0956

Business, Support:

  • (800) 515-2216

Fire, Home & Life Safety:

  • (800) 509-7251

Health & Senior Safety, Sales:

  • (800) 658-7095

Health & Senior Safety, Support:

  • (800) 658-7134

Home Automation:

  • (800) 658-0842

Monitoring Services:

  • (866) 252-4994

Residential, Sales:

  • (800) 521-1729

Residential, Support:

  • (800) 521-1734

Sales:

  • (800) 817-2358

Security Cameras:

  • (800) 867-6451

Support:

  • (800) 280-6946
  • (334) 264-9388
  • (501) 618-8600
  • (270) 514-7728
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Corporate Office Address:

ADT LLC dba ADT Security Services
1501 Yamato Road
Boca Raton, Florida 33431-0835
United States

Help in Social Networks:

Summary of ADT Customer Service Calls

3 TOTAL
CALLS
33% SUCCESSFUL
CONNECTIONS
26:46 AVG CALL
DURATION
100% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact ADT to Ask about:

Product/ Service Question:

  • “System not working”

Other Question:

  • “Alarm”

ADT Rating Stats

1.4 out of 5 stars
based on 479 reviews
See all 1356 reviews

Rating trend

About

ADT Terms of Service
To read more: https://www.adt.com/about-adt/legal/terms-of-use
ADT Privacy Policy
Expect a call from an ADT Security Specialist as soon as possible. Failed to submit form. ADT recognizes that The Customer's privacy is important. This privacy policy describes the information ADT collect, how Website collect it, and how www.adt.com use and share it in connection with ADT's websites, product and service offerings, and from The User's Internet-connected devices. The policy also describes ADT's information processing activities on behalf of third parties and The Customer's choices regarding use, access, and correction of The Client's personal information. This privacy policy describes the information ADT collects and how it is used and shared in connection with ADT's websites, ADT's security services, and The User's Internet-connected device(s). The policy also describes ADT's processing activities and The User's privacy choices. ADT is committed to adhering to applicable data protection frameworks and principles, which subject ADT to enforcement by regulatory agencies.
To read more: https://www.adt.com/about-adt/legal/privacy-policy
Top ADT Services

Customer Care, Installation, Security System Plan

Top ADT Products

Security System, Account, Gift Card

ADT Pros and Cons

Pros: Unsatisfactory, Servicemen that came to the home, Installer, Service was fine until i tried to cancel, Quick to schedule

Cons: Customer service, Lack of ethics, Misleading representative, Very bad experience, Unethical business practices

Summary

ADT Security Services is a large provider of security systems. The company was founded in 1874. Its headquarters is based in Boca Raton, Florida, United States. ADT Security Services provides the following products: Home Security Systems, Business Electronic Access Control, Home Remote Interactive Management & Automation Systems, Carbon Monoxide Detection, Business Video Surveillance, and many more. The company specializes in home security, business, and health solutions. A quote is provided on a free of charge basis upon customers’ request. The company offers their services in more than 30 countries all over the world. In February 2016 Apollo Global Management purchased ADT Security Services

ADT reviews and complaints

ADT is ranked 70 out of 435 in Security and Protection Services category

Area Served

USA

Payment Methods

VISAMasterCardAmerican ExpressPayPal

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Number of Calls

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