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Our contract expired at least 4 years ago In January I lost my job. I called to cancel service and was told everything was canceled.

In March my wife called to again cancel service after bills keep coming. Just today she called and were told they have no record of any of these calls and we have been placed for collections.

ADT is a scam. They tell you calls are documented and recorded until you contact them to stop them form billing you.

At this point we have been placed for collections for $251.85 for a service we have tried to cancel for months and they won't take no for an answer. We have not even armed our system for over three years.

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Hello. I apologize for the frustration this concern has caused and would like to offer my assistance.

Can you please email your contact info to and we'll follow up to help you address this?

Thank you. -Andrew with ADT Corporate Customer Relations.

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