I've had adt for 8 years and every year they increase my bill. their reasoning is "to provide better service" To bad that a big lie!
My alarm had gone off and those idiots called my housae while the alarm was going off. Since they couldn't get through (because the alarm is connected to my home phone..they are such *** they called my mother in law instead of my cell phone! This has happened everytime my alarm has gone off. I'm looking for a new alarm company.
They just increased my rate again. Second time in a year.