called for a service call..was informed it would cost me $200 for the first 45 minutes!! scheduled it from 12-5pm..service tech showed up at 8am and left a note on the door...I had taken off work to be home at noon only to find the note..called and they said they had scheduled it for the wrong time...I told them to cancel the service call..got a bill for $168 for the service call.
When I called them they insisted it was my mistake and I owed them the charge. they offered to reduce it by $100...told them no, they had not rendered any service...they finally relented but Ic expect another "late" bill next month..what do you expect from an att company!!