Reynoldsburg, Ohio
1 comment

ON THE 5TH OF THIS MONTH I HAD GIVEN $110.00 TO INSTALL A SECURITY SYSTEM FROM ADT. ON THE 6TH; I STARTED CALLING THEM TO MOVE THEIR 8" BOX.

THEY MADE (3) APPTS. AND NEVER SHOWED UP FOR NONE OF THEM! THEY JUST SAID THAT THEY ARE NOT MOVING THE BOX. THEY PUT IT IN THE BED ROOM & IT LIGHTS UP THE ROOM LIKE A BEACON IS IN THERE.

THEY SAID I HAVE A CONTRACT & I WILL OWE $1300.00 IF I CANCELL.

I AM 72, ON OXYGEN & ON A PENSION. I NEED TO SLEEP..SOME BODY HELP, PLEASE!!!!!

Product or Service Mentioned: Adt Security System.

Reason of review: Order processing issue.

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Atha
#1024703

Hello. I'm so sorry to hear about this experience.

Please email us your contact information for where your service is located, to AlwaysThere@adt.com and we'll follow up to assist you.

Thank you. -Andrew

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