ADT is deceiving its customers and hiding behind "the distributor" that promotes free equipment. ..
had the system for over 3 years and paid over $2,500 for add ons because the free equipment is NOT FREE. Also was told when i bought that i could transfer the equipment to new home and that was a lie as well. Called to cancel after closing and moving out of my house and i was told there was a waiting period and i had to pay for another 30 days. I complained about that after i had already talked to several representatives and no one ever told me about a 30 day waiting period.
The rep then "WAIVED" the additional charges after I fought it.
Product or Service Mentioned: Adt Security System.
Reason of review: Pricing issue.