Product: Adt Security System Plan Clear all filters (0 of 27 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
ADT - Forged signature, Tech Lied about price & 90 day money back guarantee.
My husband called ADT to inquire about starting service. ADT suggested we have a tech come out and see the house and discuss our options. Our house is a new construction and already had hardwired honeywell sensors. The tech came out on 12/27/18 at 3pm. My husband was...
Read more
Anonymous
Anonymous

Hey something completely similar happened to me with their contractor, Defenders, in Colorado. I am looking at legal action- this could fall under both false advertising and f...

Anonymous
Anonymous

Hey something completely similar happened to me in Colorado. I am looking at legal action- this could fall under both false advertising and fraud. I suggest you start with fil...

1.0
Product
Adt Security System Plan
I didn't like
  • Lack of ethics
  • Sales people
  • Customer service
#1440256
Reply to reviews
Show

ADT - Terrible Service

The Few times that I've called ADT, there is always a long wait time to talk to an actual person. I've been charged 0ver $65 a month for the System and one video camera. It took forever to cancel the service and later I received a phone call telling me that they could reduce the monthly monitoring fee to $35 a month, WOW !!! That confirms that I have overpaid for many years and whenever trying to contact them, all calls took over 35 mins to connect to a person. Not recommended at all !!
Product
Adt Security System Plan
#1440161
Reply to reviews

I was told by ADT rep. Everything with be installed. I would only need to pay a 100$ instillation fee, and monthly 29$. I thought great deal, the guy comes to my house to installs the system, and tells me 54$ a month. I asked why so high, dosnt explain, asks me to sign...
Read more
ADT
ADT

Hello-We apologize for any inconvenience this has caused. Please email ADT at AlwaysThere@adt.com with your account information so we may review and assist with this concern. ...

1.0
Product
Adt Security System Plan
#1415088
Reply to reviews
They are not sorry because they keep doing the same thing but I notice it is done a lot to people who are elderly. I call myself signing up for a $27.99 a month plan and they charge my credit card $52.99 for two months. Forged my initials and name to an agreement...
Read more
ADT
ADT

Hello-We apologize for any trouble that this matter has caused. Please email ADT at AlwaysThere@adt.com with your account information and we'll be happy to assist. Thank you. ...

Product
Adt Security System Plan
#1403165
Reply to reviews
ADT - Does becoming BIG equal apathy toward customers?
ADT - Does becoming BIG equal apathy toward customers?
HOWEVER, ADT offers services at a premium cost to customers for monthly monitoring while other companies offer their customers MORE VALUE with greater volumes of equipment in startup plans than ADT such as more sensors, more initial technology (i.e. mobile apps) at a...
Read more
ADT
ADT

Hello UniformRiverTurtle177 - We are sorry to learn that the service has lost a bit of value for you,a nd appreciate your feedback. ADT does not price match external offers, t...

4.0
Product
Adt Security System Plan
I liked
  • Adt customer service number
I didn't like
  • Pricing compared to competition
#1361990
Reply to reviews
Called ADT because it is a big security company - however, don't be trick by the name just like me. I received a new flyer at my new house for a special rate of $27.99/month. I called and made an appointment for installation. Talked to the sell person - he told me...
Read more
ADT
ADT

Hello WoebegoneZorse889 - We're very sorry to learn of your sales and installation experience. We're troubled by the differing information you've received, and subsequent trou...

Product
Adt Security System Plan
#1361946
Reply to reviews

We had ADT in our previous home. Learned about contract that automatically renewed after 3 years, with hefty fine for cancellation. Purchased new home a year ago, rep came knocking. We told him we would never use them again. He said we could sign up with no 3 year...
Read more
ADT
ADT

Hello Poster- We're troubled to learn of your experience with the service and for any misleading information you've been given regarding our agreement terms. If you have a cop...

Product
Adt Security System Plan
#1344133
Reply to reviews
BEWARE and STAY AWAY from ADT
BEWARE and STAY AWAY from ADT. This is the most unscrupulous company I have ever dealt with in my entire life. If it were possible I'd rate them negative ZERO stars because the one star you are forced to give them on all the rating sites is much too good for them. I...
Read more
StrongEagle
StrongEagle

They are the worst! Signed on with ADT to receive monthly monitoring. System Installed by Defender (ADT certified contractor). July 2018 First Service to troubleshoot cloud li...

Anonymous
Lorrie Dockins

I'm finally getting out of my contract by paying off early. After giving my 30 day notice they took my payment out on Aug 23, and then took it out again on Aug 25. I quess the...

1.0
Product
Adt Security System Plan
#1340882
Reply to reviews

I am letting you know, as well as ADT, Better Business Bureau, the internet, and anyone else I can think of on how deceitful and what crooks your company is! This company are crooks and all wasted hours of my time and told all lies! Shame on them to prey on people...
Read more
1.0
Product
Adt Security System Plan
#1330000
Reply to reviews
I start my service with ADT on 8/2016, i was assuming with ADT everything is going ok until back in 3/2018 some body broke my store front glass early in the morning at 3:30am and i found out at 10:00am receive phone call from police when i call ADT explain this...
Read more
ADT
ADT

Hello. We're very sorry to hear about the frustrating experience and we'd like to look into this concern further. We ask that you please email us at AlwaysThere@adt.com with t...

1.3
Product
Adt Security System Plan
#1328898
Reply to reviews