Product: Adt Security System Clear all filters (300 of 300 reviews match)
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I went through the same thing.I cancelled my service the next day of getting it. They told me I would be receiving my refund in 3 to five business days. I waited two weeks and still haven't received my money. I called back and was informed they never processed it in...
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ADT
ADT

Hello. I apologize for the delay in receiving your refund. If you're still having issues with this, could you please email us your name, phone number and address associated wi...

1.0
Product
Adt Security System
#1184613
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End 2016, I requested that my alatm be transferred, I have been with ADT for many years. Instead they sold me an inferior alarm system, whereby after 1 year of it not working properly,it has been admitted that two large windows are not protected, Yet they took my money...
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1.0
Product
Adt Security System
#1182536
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i have an existing system for about 15 y,requested,to add motion wireless cameras ,salesperson with fake politeness,sold me a system he charge me more than the promotion.when installer came he basically,told that adt sales rep had no clue ,i dont know what i want and...
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Anonymous
William

I'm glad you threw them out.Way to go, Dino !Dino is our hero - he gave ADT a zero.When they tried a turnabout, Dino merely threw them out.Didn't like the sales pitch delivere...

2.3
Product
Adt Security System
#1181173
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00 purchasing and having ADT installed in our home! It has not worked properly since! We have been paying a monthly service on time for a service that is not working. We have switched out batteries (brand new just purchased last week) in all of the sensors. I asked for...
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ADT
ADT

Hello. I apologize for this experience. If you still are having issues with the system that need to be resolved, please email us your account information to us at AlwaysThere@...

1.2
Product
Adt Security System
#1175024
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We just bought a new house and received ads and letters from ADT for weeks. Ad said $39 install, free camera, 15 free sensors. It’s a bait & switch scam. Best case scenario is you waste hours and have to kick someone who won’t take no for an answer out of your house....
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ADT
ADT

Hello. I apologize for this concern and would we'd like to help. If you still have issues concerning the install costs or with canceling, please email us your contact info and...

1.0
Product
Adt Security System
#1172780
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We recently ADT installed ADT in our home. Our first company Cantner Alarm was always replacing their equipment. And there were frequent failures of their products and we were disconnected for 4 months without knowing it- neither did Cantner. So we went with ADT. The...
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1.6
Product
Adt Security System
I didn't like
  • His damage
#1167835
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My systdm had repeated false alarms.I spent hours on the phone, waiting for transferred calls. They dropped my calls. They have the worst custimer csre! I was woken repeatedly by my unrepairable system. Dont waste your money. Furthermore, they canot fix their system in...
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1.2
Product
Adt Security System
#1161025
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I have a house-wide ADT security system --- sensors, alarms, ADT Video Viewer and ADT Pulse. All components work well, but honestly, Video Viewer is a disaster, when you try to access the Viewer's camera (s) from your iPhone. It does NOY work consistently. Over the...
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Product
Adt Security System
#1143026
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After 18 years of being a customer of ADT

Problems with the security system resulted in a quote from ADT of $450 to rectify, then re quote of $345. Then they were going to do it for $0. Following the service technician appearance the price was $640 to fix the issues. All this and we had not been getting the proper security monitoring for a cost of $660 a year. I cancelled my service with ADT. Disappointed Mike from Connecticut
Product
Adt Security System
#1135174
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i have installed this security system in my home and every two weeks the doorbell camera gets disconnect.Every time i have to delete the camera from the system and reinstall it.I called the customer service and its been almost 3 months still waiting for the...
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ADT
ADT

Hello. I'm very sorry for the issues you've come across with the cameras. If this is an ADT camera please email us at AlwaysThere@adt.com with your contact information so we m...

Anonymous
RenkaF

Me either. In fact telling friends looking for security systems to NOT use them

1.0
Product
Adt Security System
I didn't like
  • Service and system
#1130366
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