They don't clearly explain that their contract binds you to pay $1,000's if you cancel service, no matter the circumstances, even if you are not happy with their service, even if your small business is going broke.
They do not follow-up to make sure their services are working correctly.
They do not call you if your alarm goes off.
They charge you less $ to replace the Entire system and more $ Just to replace the battery. I think that is very wasteful.
They allow their customer service employees (& us) to have to listen to a continual beeping noise sound during phone calls.
They charge you by the number of days in the month instead of monthly. If you pay by automatic through your bank, you will get major late fees for the 31day months.
ADT a company that needs to greatly improve their ethics and appreciate their employees and customers.
I do not suggest anyone use ADT services.
Product or Service Mentioned: Adt Security System.