Product: Adt Sales Representative Clear all filters (11 of 11 reviews match)
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I have been an ADT customer for three years in one house that I own and for two years in two other houses that I own. I called today to cancel the service at the three year house. I was connected to a customer 'service' representative who refused to take no for an...
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2.4
ADT
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Adt Sales Representative
#1018085
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This same night, an ADT representative came to my house and with my fiance there alone in our new home at night, proceeds to tell her horrifying stories about what has happened to houses without ADT security systems. My fiance called me extremely upset and afraid to...
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1.0
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Adt Sales Representative
#937946
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I've had a ADT salesman come to my door after 8pm demanding that I listen to his sales pitch and sign up for their services which I kindly decline , asked him to leave and closed the front door . He began pressing the doorbell constantly , physically banging on my...
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ADT
ADT

Hello. This is very concerning and we want to help with addressing this. Did this person happen to leave behind a business card or flyer? If so, please email that information ...

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Adt Sales Representative
#922119
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I had 2 accounts with ADT since April 2015. One at my condo and one at my sons house. My son moved and not into a different house so cancelled his account in May 2016, after his 1 yr contract. We are now being told about their "standard" 2 yr contract, which I was...
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Adt Sales Representative
I didn't like
  • Misleading representatives
  • Unethical selling
#858740
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An ADT sales representative contacted me for service and I mentioned I do not want to deal with ADT again because of the mandated 3 years required for the contract. He reported that ADT does not do that anymore and there is additional guarantee for 6 months of service...
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beliso87adt
beliso87adt

Hello. My name is Andrew and I work with ADT Corporate. I would like to apologize for this frustrating experience and offer my assistance. Could you please email us your cont...

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Adt Sales Representative
#498639
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A sales person for this company came to my home and sold a burglar alarm to my husband. When I called back questioning why the rates were so much higher than ADT, I was told that ADT has their own rates and although they are affiliated, they could not honor the rate...
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Anonymous
frustrated

I'm currently dealing with the exact same thing. Luckily for me, I mailed the cancellation notice certified the VERY next business day after installation and had them sign wh...

Anonymous
Anonymous

I work for ADT, I suggest threatening to take them to small claims court if they do not refund you for your money and that they still havent cancel the service even though you...

Product
Adt Sales Representative
#380604
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NEVER sign a contract with this company. The service they provide is terrible, they take forever to respond when the alarm goes off. By the time they respond to the call you will have been dead for five minutes.If someone really was trying to get to you all they would...
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Anonymous
ADT Customer Relations

Hello. We apologize for the service you have received and would like to help. Please send us your contact information to CustomerConcerns@adt.com and we will have a customer r...

ADT
Product
Adt Sales Representative
#376252
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My sales representative was Daniel Guerra, he gave me the verbal promise he had gotten the okay from his sales manger Matthew Nonemacher to give me the $99.00 installation as in the promo. He told me there was no place to put it on the contract but assured me I would...
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Anonymous
Arose

Friday, February 10, 2012 Hi I spoke to Matthew Nonemacher and he did issue a credit to my account! I am happy with the service.

Anonymous
Arose

Friday, February 10, 2012 hi I spoke to Matthew Nonemacher and he did issue a credit to my account! I am happy with the service.

Product
Adt Sales Representative
#290728
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Samuel A Mistry, gave me permission to to use his post here. ADT recently wanted all of us, their employees to do a survey from off of their network. They said it was anonymous, although you have to put in a user ID to proceed with it. Many did not fill it out for the...
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Adt Sales Representative
#257697
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For all the good opinions, just wait till you want to cancel… I signed up for ADT when I moved into my new house 4 yrs ago. I already had the security systems installed and I called them asked for monitoring service. The sales rep came in and signed me for 3 yrs...
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Anonymous
jerry

you guys need to read the contract, plain and simple...everything is in there. every company has a contract if you are getting something for free, some contracts are better t...

Anonymous
How to get ADT Help

ADT is not perfect but if you speak to the right person they will solve your problem rather quickly. For rebates Deals Specials and or billing and technical problem I use th...

Product
Adt Sales Representative
#127924
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ADT - Harrassment

#1084702
I've been in my new home for 6 weeks and 5 salesmen have been to my door. This is harassment. Every time I call an ADTnumbrr they give me 3 choices and none of those topics direct me to another option so That I can stop them from coming. I'm also bombarded with advertisement. How can I get Theis to stop? From League City, TX
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