Product: Adt Pulse Security System Plan Clear all filters (0 of 16 reviews match)
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When I spoke to the ADT sales department I was told I would pay $27.99 for monitoring and get free equipment and installation. The installer told us the equipment they offer for free was inferior and talked us into $180.00 additional equipment. no problem we took the...
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ADT
ADT

Hello. We apologize for this frustrating experience and we'd like to review your concerns further. Please email us your phone number and address for where the service is locat...

2.0
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Adt Pulse Security System Plan
#1364797
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I just called ADT because I wanted to downgrade my service since for one it never works! I have the pulse app and it never seems to be able to connect to my phone. Two Since i'm paying $67.78 a month for something that I can't use I figure why not pay less since I am...
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1.1
Product
Adt Pulse Security System Plan
I didn't like
  • Creepy people
#1237043
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Adt - Agent lied about rate left no paperwork or instruction

Monthly rate 52 instead of 28 . Had to run down copy of contact with rate not filled in. Ripped off by crook.
1.9
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Adt Pulse Security System Plan
#1230314
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When I purchased the Pulse system in February 2015, my bill was $130.00. It is now, as of December 2017, $179.00. I tried to cancel the service and go through another company but was told the cancellation would be over $1,000.00. Am I crazy or is that not an exorbitant...
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ADT
ADT

Good afternoon. I apologize for your frustrating experience and would like to help. If you're canceling the services after your initial 3 day right, there are likely early ter...

1.6
Product
Adt Pulse Security System Plan
I didn't like
  • Product and the ridiculous contract rules
  • Do not use adt service in any state
#1140320
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I travel for business and wanted to ensure my family and home are safe and secure and since we have been an ADT customer for 20 years we went with the Pulse system with external cameras. Well, what we learned after the fact is the cameras have a 3 minute delay in the...
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Adt Pulse Security System Plan
#1138408
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I am retired veteran and As stated on many consumer complaint websites, ADT DOES NOT CARE bout PEOPLE, ADT only cares about 1 thing MONEY. ADT is charging me a $1,000 with a 15% discount yet other consumers have reported 25% discount offers on contract termination fee....
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1.9
Product
Adt Pulse Security System Plan
I liked
  • Sales and install process
I didn't like
  • Failure to deliver service and exorbitant cancellation fee
#1136708
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Last month my wife was put on LTD due to health problems, I contacted ADT and asked about canceling our contract due to health problems and moving in with some of our family at the end of DECEMBER, ADT customer service gave me the information I needed to send in by...
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Anonymous
Cohen martin

Get Outlook for iOSFrom: Lynn JordanSent: Wednesday, November 8, 2017 11:14:16 AMTo: mintomcottageSubject: ADTCohen J. Martin 2073 McCrary Lane Chattanooga, TN 37421 Papadawg4...

ADT
ADT

Hello. I'm very sorry to hear about the hardships you and your wife are currently going through. Could you please email us at AlwaysThere@adt.com with your account information...

1.0
Product
Adt Pulse Security System Plan
I didn't like
  • Being belittled
#1133769
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I had adt installed. 2 months later i moved. I had my monthly payment taken from a credit card. I had to repay the installation fee. I wrote a check for the install. Now they are deducting from my checking account. I did not authorize this. Now im gonna have to close...
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Adt Pulse Security System Plan
#1087302
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RUN AWAY LIKE THE DEVIL IS CHASING YOU...FROM THIS COMPANY. I contracted with them and that was by far the biggest mistake of my life. I cancelled them 27 months into a 3 year contract. However they didn't cancel me! When I finally did them cancelled they sent me a...
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1.1
Product
Adt Pulse Security System Plan
I didn't like
  • Poor record keeping
#1078016
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Adt - Make sure u know what your signing

So I signed up with ADT for a business account. Went to cancel and was not informed I'm locked into a 3 yr contract. Don't make the same mistake I made people
1.0
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Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
Website
Product
Adt Pulse Security System Plan
#1074172
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