Please people, do you due diligence before signing any contract with the ADT name on it. I say this for many reasons. 1. the chances are your contract is with a dealer not ADT. This means ADT can and does disavow any responsibility for your system. 2. The installation is way expensive, mine ended up costing over $1600.00. They do not tell you what options could and would have lowered the cost substantially 3. Your contract is with a third party although you send checks and have phone numbers for ADT. My local dealer is in Missouri, I live in Arizona! Figure that out. 4. You can not get out of the contract with out paying a 75% penalty. This applies even if ADT does not fulfill their part of the deal. 5. In the first two weeks we had two false alarms for intruders. We were away so I had to deal with ADT direct on phone. They said they could not disarm the system remotely! What the heck good is this . They say we have to be in the house and disarm it ourselves. That makes system only good is you are home. Don't arm it when away. We disconnected the entry alarm system after two weeks and do not use it. We used the fire alarm system. Guess what, numerous false alarms , one while we were here and at least two when away. Again, no remote disarm, Woke the entire neighbor hood up twice. Had neighbor get into house and pull central alarm box off wall and pull all wires and batteries out. Get this, ADT says we have a air conditioning system and they tend to set off the alarms. They have a alarm system that can not operate in an air conditioned house!! Good luck in all but Nome AK. 5. The only way they will break contract is to take them to court for breach of contract. After the first year of three you have only about $1000.00 left so they know you will not go after them.
HJow many people out there have been stuck with an ADT useless service? I wish someone who knows how would start a petition or something. I am filing every place I can find my ADT story
Good luck and think twice!
Product or Service Mentioned: Adt Security System.
Reason of review: Pricing issue.