Getting away from Brinks/Broadview/ADT is like trying to get away from the mob. I was misled when I signed up with Brinks several years ago. I fulfilled the monitoring contract and was under the impression that once that expired that I would be under a month to month contract and could discontinue any time. I suppose that is technically true, but what was unknown to me, in the fine print there is an "automatic renewal" which, even though I am month to month, I am still obigated for another year. So even if I discontinue service, they say I am still on the hook for the rest of the year, or 10 more months at this point.
Additionally, they told me I would own the equipment, but when they come to disconnect the monitoring, they will also disconnect the alarm sound, so don't be like me and assume that just because you own the equipment that the alarm will still sound once you discontinue the monitoring part. I will never do business with ADT in the future. I will not pay the remaining 10 months and so I guess my credit will take a hit or else I\'ll see them in court. I don't know if the security system kept crooks out of my house, but by dealing with ADT I feel like I have been robbed nonetheless.
My credit will probably take a hit when I don't pay the remaining 10 months of "automatic renewal." Maybe I'll be sued and have to go to court.
Product or Service Mentioned: Adt Security System.