ADT Security system is a total scam and ripoff!
They refuse to honor their warranty/maintenance aggreement despite numerous attempts/phone calls.
Today (april 6 2012) finally had a representative of ADT in Chandler AZ come to the house. This ADT rep. JOE MEDLOCK admitted that the security system installed was totally inappropriate for my
house...incorrectly place motion detectors, sensors, glass breaking sensor. As a result I have had a break in where the alarm never was triggered. On the other hand, the sensors they installed are defective, going off inappropriately...resulting in police coming out then issueing me $85 BILL due to faulty alarm. Joe Medlock, ADT rep, was the rudest guy, sleazy, creapy, had a cat "allergy" attack--told me he needed to leave and take a Benadryl (i have one cat). Before leaving he said the system was installed incorrectly by an "ADT dealer" thus the warranty/shoddy installment/etc is not valid....yet, they have been charging me every month for an extended warranty/service aggreement which is apparently useless due to this "exclusion". I would suggest using Guardian or another security system---have been
told they are ethical, do not pull this type of scam. In addition, I attempted to contact the company
today and was put on hold for 30+ minutes, then told I needed to call another number, was transferred hung up on.....DO NOT USE ADT!!!!!
Product or Service Mentioned: Adt Security System.
Monetary Loss: $8.