We received many false alarms due to battery failures. Both the fire department and cops have been dispatched to our home.
I was charged by ADT a $25 service call to fix the batteries. We still continued to get false alarms. I called to cancel the service as it was creating more anxiety with each new alarm. Still got alarms.
I called again and they said they always leave the system monitoring on for 30 days after you cancel. What? I was told to remove all the batteries and the monitoring will stop. Two weeks later, still getting alarms at the house.
Called and they don't care. I continue to get daily message about coming back to their service to the point of harassment.
Product or Service Mentioned: Adt Security System.
Reason of review: Poor customer service.