i have a business, and i chose ADT simply because the previous owner of the premises had ADT installed. right the instant of the alarm system installation you realize you're entrapped for a useless service and a contract that will suck your blood out.
the ugliest part is the meaningless ripoff not for one year but for FIVE long years. and the term of the contract is written is tiny letters on the back of the contract. the monthly installment was $37.99. after few months they raise the price to $39.99 and they write in tiny letters that if you do not approve of this increase in price you have 30 days to call and object but not to cancel. which further proves to me, if they were righteous to raise their price why would they allow customers to object- they should at least say if you don't like the price increase you can cancel your service, but they know for sure everyone would cancel their service with ADT so they play this cheap game. the first time i fell in the trap, i didn't pay attention to that objection part and i ended up paying a higher rate. few months later one more time they try to raise the price to $41.99, this time i got so pissed off i called them to complain about it and the lady simply said "you're allowed to refuse the rate increase" which drove me even angrier.
i hate to deal with unprofessional companies who treat their customers with the intention to rip them off, that's unethical and disrespectful.
Monetary Loss: $2500.