Washington, District Of Columbia
Not resolved
3 comments

ADT sales said the basic system would protect my home and the fee would be 35.00 a month plus a 9.00 up charge for the cell link. I paid 107.00 to have them come out and install a system.

After the installer "assessed" my home he told me the basic package would not protect me. The price then became 1200.00 and I had to pay right then or they would charge 350.00 to come out and upgrade at a later time. After scaring the heck out of me with rape stories I agreed to install it. Then 2 days later I am billed 52.00 for the monthly fee (instead of 44.00+ tax as quoted by sales).

I cancelled.

Additionally the installer asked me to buy him dinner and was coming on to me (I am a single female). I called to inform ADT of his conduct, their response was that it was an isolated incident.

Monetary Loss: $1400.

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Anonymous
#451612

ADT is not perfect but if you speak to the right person they will solve your problem rather quickly.

For rebates Deals Specials and or billing and technical problem I use this number normally a supervisor will help you 1888-720-5982 mon thru friday 8am to 11pm saturday 9am to 10am sunday 10am to 6pm @ eastern time hope this helps you all. I use this number for additional credit and tech issues.

Anonymous
#360676

ADT/Secure Watch whatever they are called this time take advantage of the elderly!

Anonymous
#207231

So basicaly you are saying that you are assuming that they are all perverts based on one guy? Steryotype much?

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