ADT FAILED US and many others!!ADT FAILED to dispatch fire rescue when our smoke detectors were going off.
After our house was totalled, and 2 LOVING pets perished, the Fire Dept Investigator verified that our alarm system was operational on OUR end. He called ADT from our burnt home asking them why they didn't dispatch fire rescue. Their response was that they didn't know the alarms went off!!! 4 days later, they took out our next month's payment, and 3 1/2wks later, still not a word from ADT- and ADT KNOWS that our house is a total loss!!!
Later, I found out that I was not in the minority of ADT failing to dispatch help when alarms went off. One of my friend's houses- 2 miles away 7 mo prior had his house burn down as well. When I told him about ADT, he told me that ADT didn't send help for him either!!! Others have told me that they found out their smoke detectors were never connected to their control panel!!
Please go to my facebook page and read my whole story and pictures, and like and share the page to warn others of the dangers for trusting ADT!!
More Review Details
- Monetary loss:
- Product or service
- My House And Pets
- Review category
- Home Security
You May Also Like
- "They fraudulently sign up people for 5-year service without clearly explaining the contract. Their service is lousy. They don't respond when the alarm is triggered. They get very arrogant, and..."
- "The system was installed in January 2014, failed in March 2014. I phoned them repeatedly, waited 2 weeks each time for inspection. Each time they found nothing wrong..."
- "I promised the people at VIVINT I would share our experience, so here is it. We fell for it, I admit. It was the glittery extras that drew me..."
- "Sandy Solomon SCAMMED us with over billing, double billing and charges above imagination. AVOID the Solomon Law Group from Tampa so you will not have to get a threatening "pay..."
- " I met Mr. Todd and his assistant Gene Kelly, from Todd Homes at the home to be inspected. The process took about 2 hours which seemed to be through...."
- "Veronica Winona Osterstuck (Also uses the name Veronica Neponsixterstuck) has been arrested for THEFT and was arrested again for BATTERY (DOMESTIC VIOLENCE), then arrested yet again for DUI. This..."
- "Hi i placed a order at 6:00pm today on December 2nd and the rep told me it will be about 20-30 minute wait for my order,i went to Dominos pizza..."
- "I purchased a Marketside organic spring mix salad from Walmart. It was in a clear hard plastic container. It says on the package washed and ready to eat. I opened..."
- "I recently bought 2 numbers for overseas. The service was terrible. About 50% of the time I was getting either one-way connection (the other party was hearing me, but I..."