Product: Adt Deal Clear all filters (5 of 5 reviews match)
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1.0
Details
I moved into a new house in April 2019. The house previously had ADT and the previous occupant left all the ADT equipment. ADT contacted me several times offering their service. I declined all of their offers until I was offered two months free service. It took three...
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1 comment
Atha
#1705973

Hello- We are sorry to hear about your experience. We are happy to look into this for you.

Please send us an email at alwaysthere@adt.com.

Please include your phone number, address and post. -Jackie

Review
#1565238 Review #1565238 is a subjective opinion of poster.
Service
Adt Deal
Reason of review
ADT is ignoring me
Loss
$100
Preferred solution
send me a check as promised
1.0
Details
ADT installed a security system in my home which was part of a special for $850.00. They advertised that all we would have to pay for was the installation of $106.00. We installed the system and never received the Visa card. I have contacted ADT several times, been put...
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1 comment
Atha
#1677739

Hello- We are sorry to hear about your experience. We are happy to help you.

Please reach out to us at alwaysthere@adt.com.

Please also include your phone number, address and if possible include your post. -Jackie

Review
#1521128 Review #1521128 is a subjective opinion of poster.
Service
Adt Deal
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Deliver product or service ordered
1.0
Details
When we came to Florida we had Spectrum internet, phone, and cable connected on November 1, 2018. When I called Spectrum they said they had a special offer from ADT for $30.00 a month. The guy came out on November 6, 2018. As he was installing equipment, he kept saying...
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1 comment
Atha
#1651247

Hello-We apologize for any inconvenience this has caused. Additional services and equipment could lead to an increase in monthly and/or installation costs.

We would be more than happy to review your account and monthly charges with you, please contact us at AlwaysThere@adt.com. We look forward to hearing from you.

Thank you. -Gabe

Review
#1479759 Review #1479759 is a subjective opinion of poster.
Service
Adt Deal
2.0
Details
called for new service. ad says equip. free. confirmed by sales rep.100 visa . 99.00 install. 27 monthly ... Bs...guy walks in door introduces self. installs device which puts holes into my walls of a new home..did not do as sales rep. Says would happen. About going...
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2 comments
Anonymous
#1627993

Hey something completely similar happened to me with their contractor, Defenders, in Colorado. I am looking at legal action- this could fall under both false advertising and fraud.

I suggest you start with filing a police report for fraud and contact an attorney.

This might be something that’s a class action lawsuit soon. I’ll respond with more details.

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Review
#1436613 Review #1436613 is a subjective opinion of poster.
Service
Adt Deal
Reason of review
Not as described/ advertised
When I signed my contract back in March, the guy how did the offer to me was so nice (of course he wanted to sell).He promised me a reinvestment of 100 gift card and as of today they don't even respond my email and I have not received my Card. They are just liars and...
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2 comments
Atha
#1388284

Hello. I'm very sorry to hear of this experience.

If you're still having trouble reaching the authorized dealer regarding the $100.00 card, please email us your account info to AlwaysThere@adt.com.

We can assist in reaching them on your behalf. -Andrew

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Review
#1115841 Review #1115841 is a subjective opinion of poster.
Service
Adt Deal
Cons
  • Customer service and seller
Reason of review
Not as described/ advertised
Loss
$100
Tags
  • ADT Alarm Systems

Contact ADT Customer Service

Website:
www.adt.com
Mailing Address:
1501 Yamato Road
Boca Raton, Florida 33431-0835
United States
Phone:
(800) 658-0842
All ADT Contacts

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