Well, I ordered ADT for the home we were renting. Paid it for a yr with some initial installation fee.
Happy with there service but not great since the installer ended up making a huge mess that I ended up having to pay for when we left our rental. No matter, I want to move the service to my new home that I bought. The initial quote was $950 + Monthly fee increase and a new 2 yr contract. I was only 12 months done with my old contract?
They have reduced the installation fee to a mere $500. Ridiculous. To wire some windows when you have a wireless product? ADT has lost a long term customer (I have had ADT for over a decade 1 way or another) and I have to pay out the final 12 months of my contract at $40 per month when I am never going to use their service.
I am going to find a competitor for cheaper and bash the horrible company service/customer move policy on as many sites as I can. Simplisafe looks like a good alternative!
Product or Service Mentioned: Adt Account.
Reason of review: Pricing Gouge when Moving.
Monetary Loss: $500.
Preferred solution: Cancel my account and dont make me pay for a service I am not going to use..
ADT Cons: Billling practice, Whole attitude.