I recently dealt with ADT, and am not happy to say the least. The company pulled a bait and switch on my alarm installation, and they have been totally unresponsive to my followup calls.
This company is one of the biggest alarm companies out there, yet their credibility and customer service are beyond unacceptable. As far as I can tell, the list of consumer complaints against this company is huge. ADT should not be able to treat customers like this.
I created a blog to try and get people together to file a class action lawsuit against the company. If you are interested, please visit: http://adtclassactionlawsuits.com/
Product or Service Mentioned: Adt Installation.