We signed a contract with ADT and had the tech come out to install the system, after the installation (same evening) we changed our minds and faxed over a request to cancel (cannot do verbal). It has been a nightmare to get my account canceled.
We have been told that because we had canceled right after installation the local office wouldn't honor the cancellation.
We are within our 3 business days and according to the Federal "The Cooling-Off Rule", we have the right to cancel even if the equipment has already been installed, no quesitons asked. Really think about going with ADT!
Product or Service Mentioned: Adt Installation.