ADT does not care if they loose customers. They would rather enforce contracts, even when a company goes out of business and has to cancel service, they will not transfer the service, they will insist on collecting the balance on the contract.
It is difficult to contact the appropriate customer service agent and difficult to work with in general. Their attitude is extraordinarily apathetic with their clients and I am glad to have severed their service.
Their level of integrity is extremely low and undesirable to do business with. I am amazed they have managed to stay in business as long as they have.
Product or Service Mentioned: Adt Customer Care.