Raleigh, North Carolina
Not resolved

WHO PROTECTS THE CUSTOMERS from ADT?  Be careful when cancelling the existing ADT account at the current location. They will convince ALL that they are doing EVERYONE a favor by waiving the balance of the old account by encouraging ALL to start over with a new contract at the new location.

Payoff the old account instead of being convinced to open a new one.

The balance will ONLY benefit ADT which will turn out to be MUCH HIGHER!!! DO NOT ASK TO LISTEN TO THE RECORDING, THEY WILL CUT IT OFF BEFORE IT IS DONE!  NEVER NEVER NEVER NEVER AGAIN!  GET A DOG INSTEAD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Product or Service Mentioned: Adt Account.

Reason of review: Poor customer service.

Preferred solution: I would had prefered to payoff my old account balance than to sign a new contract. Especially since I was convinced that signing something new was economically better when it only turned out that I would owe more..

ADT Cons: Bullying, Scam artist, Cons.

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