Product: Adt Alarm System Installation Clear all filters (0 of 18 reviews match)
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1) When I moved into the house I had just purchased the previous security provider no longer existed, having been an ADT customer in the previous house I opted to give them a chance. 2) had to endure numerous pushy, unethical, and down right rude sales representatives...
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LargeChineseCrestedDog
LargeChineseCrestedDog

Contracts are part of life. You sign a contract to purchase a home, rent, purchase a car, rent etc...In any contract that involves money, it states if you, the buyer, breaks t...

1.0
Product
Adt Alarm System Installation
I didn't like
  • Customer services
  • Very bad experience
  • Bait and switch
#1221003
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Had alarm system installed 6 months ago. The technician did not install a new/updated transformer box and never mentioned that he was not installing a new box. He connected something next to the box that plugged into the wall. This piece of equipment was installed...
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LargeChineseCrestedDog
LargeChineseCrestedDog

What box are you talking about? There is no such thing as a transformer box, so you're not making much sense. A panel is put on the wall, and a transformer adapter is wired fr...

1.3
Product
Adt Alarm System Installation
#1215759
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Adt - We were promised two rebate checks which never arrived
Adt - We were promised two rebate checks which never arrived
Adt - We were promised two rebate checks which never arrived
Adt - We were promised two rebate checks which never arrived
Adt - We were promised two rebate checks which never arrived
As part of an ADT promo, we were promised immediate installation reimbursement in the amount of $100 plus a $252 (approx) rebate to cover the first year discount. We received neither. The salesman no longer works for ADT and has been unable to help us. When the...
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ADT
ADT

Hello. I apologize for this frustrating experience and we'd like to review these concerns further to help. At your convenience, could you please email us your name, phone numb...

Product
Adt Alarm System Installation
#1194157
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The installing company, Defenders Security, is causing ADT to get a very bad name. I never thought I would go through this with ADT. When I set up installation I was told the $99.00 install fee would not be charged until installation and I could even pay it with...
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2.0
Product
Adt Alarm System Installation
I didn't like
  • Defender security
#1190956
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The sales representative misinformed me about the monthly in connection with the land phone line and I ended up with $52 instead of $28 for monthly monitoring.He also misguided me about payment for the installation. Instead of funds being taken from may bank account...
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ADT
ADT

Hello. I apologize for this experience and we'd like to review these concerns further to assist. Could you please email us your phone number and address for where the service ...

1.0
Product
Adt Alarm System Installation
#1183954
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This was what the ADT Techician told me. He programmed the panic bottom in the right place. It was a nightmare what he had gone through. We are older couple. We were awakened by the banging at our door by the fire department and ambulance. We were shocked and scared,...
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ADT
ADT

Hello. I'm sorry to hear about this experience and we'd like to look into this concern further. Please email us your account info for where the service is located to AlwaysThe...

Product
Adt Alarm System Installation
#1082924
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Funny thing is ADT setup the appointment, their technicians left the key. After daily calls to ADT's customer service, technical support, and local office no key, Fire Marshall came by and fined me. I should have cancelled service then. ADT payed the fine and...
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1.0
Product
Adt Alarm System Installation
I didn't like
  • Do not use adt service in any state
#1045820
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Had ADT provide entire CCTV and Fire Alarm security to our new house Went with every suggestions as made and the installation was floppy, poor standards, our is an old house, external bricks were damaged when drilling holes through the walls...floor boards were ripped...
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Product
Adt Alarm System Installation
I didn't like
  • No morals
  • Business practicees
  • Unethical selling
#1009139
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He said unless I was going to use ADT, he was not going to do anything. Anthony finally communicated to the ADT person I was speaking with, that he did try to set my system up the way it was but he didn't know how. So he basically lied when he left and said it would...
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2.3
Product
Adt Alarm System Installation
I liked
  • Quick to schedule
#954338
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We spent $4000 for an alarm system, had a lot of trouble over the past 20 months, and today, the system broke down completely! After 3hours, and speaking to 4 different people, we didn't receive any customers service, no one can come to fix the system for 4 days!!!! So...
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1.8
Product
Adt Alarm System Installation
#925079
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