Manufacturer: Adt Category: Installation Clear all filters (11 of 11 reviews match)
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Had ADT provide entire CCTV and Fire Alarm security to our new house Went with every suggestions as made and the installation was floppy, poor standards, our is an old house, external bricks were damaged when drilling holes through the walls...floor boards were ripped...
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I didn't like
  • No morals
  • Business practicees
  • Unethical selling
#1009139
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He said unless I was going to use ADT, he was not going to do anything. Anthony finally communicated to the ADT person I was speaking with, that he did try to set my system up the way it was but he didn't know how. So he basically lied when he left and said it would...
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2.3
Adt
I liked
  • Quick to schedule
#954338
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We spent $4000 for an alarm system, had a lot of trouble over the past 20 months, and today, the system broke down completely! After 3hours, and speaking to 4 different people, we didn't receive any customers service, no one can come to fix the system for 4 days!!!! So...
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1.8
Adt
#925079
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Adt Alarm System Installation Review

#858481
3.4
Had my stu stem installed and a few days later the robbers came back the alarm went off but the cameras were not recording the tech never set it up to record
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was one price from coupon offer, when salesman came it was not valid.Was quoted 58.00 month instead of 19.95 also needed upgrade for another 8000 dollars in equipment. Salesman disconnected old system and took the guts out of master key pad. When I called they said...
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Our adt representative was not pushy he was very professional down to earth guy,but what they dont tell you .you have to pay for your equipment the same day before you can even get it install. Also u will need additional equipment to protect your home. So at the end me...
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ADT customer for 20 years. Called ADT for alarm installation in January of 2016. The installers arrived but there was no consultant to review the house and recommend the best system to use. The installers arrived to install three sensors for a 3,000 sq ft home. The...
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Now last excuse is supervisor on holidays will call Monday! Now Tuesday afternoon another FAIL by adt! Told me almost 2k to cancel BE WARNED! Very shady company!!!!!!! continually telling me a new story or excuse. Very unprofessional. Very unhappy with the shady...
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1.0
I didn't like
  • Being deceived by salesman and customer service was horrible
#909915
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In mid-July 2016 I placed a new order with ADT for a home alarm system and was told that the technician would be at my home for assessment and/or install between 8 am and 9 am the very next day,so I planned my day around the schedule I was given. When the technician...
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ADT SUCKS! Installed improperly. Had a guy come out to fix it THREE TIMES. Never did. Every time I left my house the police department was contacted. The police department got so fed up with it they fined me $100 and threatened to take me to court the next time it...
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PLEASE THINK TWICE BEFORE BEING A VICTIM OF BAIT AND SWITCH AND LEAVING YOUR HOME IN A MESS AND WITHOUT SECUU=RITY IF YOU ARE NOT WILLING TO BE BULLIED MY ADT COMANY INSTALLERS. DO YUR HOMEWORK AND ASK FOR EVERYTHING IN WRITING A WEEK BEFORE THEY COME OUT TO DO ANY...
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