Manufacturer: Adt Category: Installation Clear all filters (10 of 10 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
He said unless I was going to use ADT, he was not going to do anything. Anthony finally communicated to the ADT person I was speaking with, that he did try to set my system up the way it was but he didn't know how. So he basically lied when he left and said it would come on in an hour. The right thing for ADT to do is apologize and send a rep who does know how to reverse whatever Anthony did and get my system back the way it was when ADT...
Read more
2.3
Adt
I liked
  • Quick to schedule
#954338

We spent $4000 for an alarm system, had a lot of trouble over the past 20 months, and today, the system broke down completely! After 3hours, and speaking to 4 different people, we didn't receive any customers service, no one can come to fix the system for 4 days!!!! So much for ADT always there. Based on the previous issues and today, I CAN NOT RECOMMEND ADT TO ANYONE. I'm done with them. From bad installation to incompetence, inefficiency, and...
Read more
1.8
Adt
#925079

was one price from coupon offer, when salesman came it was not valid.Was quoted 58.00 month instead of 19.95 also needed upgrade for another 8000 dollars in equipment. Salesman disconnected old system and took the guts out of master key pad. When I called they said sorry but we are not responsible. Had to make over 11 phone calls only to be put on hold and left hanging. THIS IS THE WORST COMPANY TO DEAL WITH BEWARE, THEY DONT CARE ABOUT YOU OR...
Read more

Adt Alarm System Installation Review

#858481
3.4
Had my stu stem installed and a few days later the robbers came back the alarm went off but the cameras were not recording the tech never set it up to record
Comment
Show
Our adt representative was not pushy he was very professional down to earth guy,but what they dont tell you .you have to pay for your equipment the same day before you can even get it install. Also u will need additional equipment to protect your home. So at the end me and my husband end up having a bill close to $1900.but u pay a downpayment of half. Then they break it into 4 months. But u still have to pay your monthly bill is separate.Its...
Read more

ADT customer for 20 years. Called ADT for alarm installation in January of 2016. The installers arrived but there was no consultant to review the house and recommend the best system to use. The installers arrived to install three sensors for a 3,000 sq ft home. The sensors were huge and I requested the smaller more discreet sensors, but they didn't have those. The installers found more sensors and upped the price from $142 to $700. The...
Read more
3 months later only half of what I had in old residence and a $470 installation charge. Called over 6 times in the last month always over 1/2 hour on hold with promises of a supervisor calling me within 48 hrs. Now last excuse is supervisor on holidays will call Monday! Now Tuesday afternoon another FAIL by adt! Told me almost 2k to cancel BE WARNED! Very shady company!!!!!!! continually telling me a new story or excuse. Very unprofessional....
Read more
1.0
I didn't like
  • Being deceived by salesman and customer service was horrible
#909915
In mid-July 2016 I placed a new order with ADT for a home alarm system and was told that the technician would be at my home for assessment and/or install between 8 am and 9 am the very next day,so I planned my day around the schedule I was given. When the technician did not show or phone, I waited until 10:45 am and then phoned ADT to see what was up. I was told by ADT there was no appointment for the date and time quoted because that date and...
Read more
ADT SUCKS! Installed improperly. Had a guy come out to fix it THREE TIMES. Never did. Every time I left my house the police department was contacted. The police department got so fed up with it they fined me $100 and threatened to take me to court the next time it happened. This all was in the FIRST MONTH of installation. They would not refund my money or cancel the contract. I am stuck payed $60 a month for THREE YEARS and I can't even use the...
Read more
AND THEN HE ACCUSED ME OF MODIFYING THE RECORDS TO SUIT MY NEED AND I WAS LYING THAT HE HAD WITNESSES. I AM NOT THE ONLY ONE IN THE NEIGHBORHOOD THAT HAS VIDEO SURVEILLANCE CAMERAS ACROSS THE STREET FROM MY HOME. PLEASE THINK TWICE BEFORE BEING A VICTIM OF BAIT AND SWITCH AND LEAVING YOUR HOME IN A MESS AND WITHOUT SECUU=RITY IF YOU ARE NOT WILLING TO BE BULLIED MY ADT COMANY INSTALLERS. DO YUR HOMEWORK AND ASK FOR EVERYTHING IN WRITING A...
Read more