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WARNING TO ALL... I was a customer with ADT for 10 years before deciding to cancel my service on Dec. 10th 2015. On that day i called the ADT customer support to cancel and was told that i would actually be receiving a refund. Simple and no hassle as one would...
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Anonymous
Anonymous

We canceled Jan 24 and was charged for February. Was told a week ago we would receive refund. Called today and was told no refund would be given and another small charge was c...

Anonymous
Toni

Dispute the charges with your bank, you should be able to get refunded.

#784148
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Wife got ADT home security. All in her name.Auto payments from her own checking account.Wife passed away October 2015. On advice of our attorney account frozen then closed. ADT couldn't draw on it and sent letter. Called them 1-800-522-2455 and informed of death. Said...
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Keith132016
Keith132016

Correction on account close date 11-23-2015 not 2016

1.0
I didn't like
  • Whole attitude
#783905
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Just got a 9% increase in monthly fees after just 4 months of starting the service with ADT. Can't be serious. And the seller disappeared.
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2.4
#682599
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Two to three months ago, we had a power outage at our house. When the lights came on, the alarm starting sounding with a 'Fire' alarm. We do not have fire monitoring, so I called ADT. After walking me through a few basic troubleshooting steps, the phone CSR...
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#509525
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