ADT - Security System Review from Hendersonville, North Carolina
ADT is deceiving its customers and hiding behind "the distributor" that promotes free equipment. ..
had the system for over 3 years and paid over $2,500 for add ons because the free equipment is NOT FREE. Also was told when i bought that i could transfer the equipment to new home and that was a lie as well. Called to cancel after closing and moving out of my house and i was told there was a waiting period and i had to pay for another 30 days. I complained about that after i had already talked to several representatives and no one ever told me about a 30 day waiting period.
The rep then "WAIVED" the additional charges after I fought it.
Reason of review: Pricing issue.
Location: Hendersonville, North Carolina
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Good to know, we are moving soon, need to cancel tomorrow for 15th move out date. Thanks for report.