ADT Complaints

To whom it may concernThis is not the first letter I have sent ADT, hopefully the matter will be resolved after this letter!As I have explained in my previous let...

The little known story of ADT's shady business practices involving HIGH TERMINATION FEES, CHANGE IN CONTRACT MID TERM, and just flat out LIES.1.) If your ADT repre...

The most disgusting company doing business. I had an alarm system, my house was burglarized....my insurance company determined the alarm failed due to FAULTY EQUIPMENT. ADT took ...

I am having a terrible experience with ADT's service. Here is the story in short: we were opening a store in Montreal in November 2010, called ADT (because their panel and equi...

I had the ADT security system installed about 6 months ago & since the past 2 days the front door alarm is showing a fault. When I called the company I was told to run some tests a...

My ADT Home Security System (Gaylord subcontractor) starts beeping regulalry during the night (trouble icon shows)--upsetting the dog and waking us up. It happens during the day bu...

My aunt's fire alarm went off and she did not remember her codes. She was charged $32.10 to shut it off. She has paid $30 dollars a month for service of nearly 10 years and h...

They wanted to charge me $25 trip charge + $96 hourly minimum labor charge to deliver new door magnets. We've been loyal customers for over 8 years. They said that we had to ...

Tried to get a ADT alarm. I'm having a house built in north east Arkansas I called ADT and made an appointment for Saturday. letting them know I live 9 hours away and that is t...

ADT does not care if they loose customers. They would rather enforce contracts, even when a company goes out of business and has to cancel service, they will not transfer the serv...

We started using ADT burglar alarm service at October 2009. After a year we decided to move out from the premises and called ADT to cancel the service. They told us the contract wa...

System installed in May,2010. Moved into home 8/2010 - system not working. Many service calls - equip still not working. Now we are waiting on parts. I rece...

ADT is the shittiest company I have come across in MY LIFE! First, they hounded me to sign up my business with ADT. Then, quoted me less then I actually had to pay once everythin...

Potential customers BEWARE! Dishonest sales representatives, bad installation technicians, faulty equipment... EXL sells your contract to ADT and then refuses to ret...

The worst alarm company in US maybe in the world they just keep charging your account for ever even after u cancel the service with them.Very bad choice for business owners.Piece o...

My mother, who is 76, a cancer survivor and hard of hearing, recently relocated to FL from up north. ADT was on her in a day. The installer told her the neighborhood was bad and ...

All I wanted to do is to change my credit card number. It took about three months (if it has been fixed, I am not sure as of now). I spoke with 6 different people. Plea...

2 years ago, we started service with ADT, through an affiliate remarketer, SecureWatch ADT. ADT does direct sales, but also sells via these remarketers. The installer was barely ...

I have a business, and i chose ADT simply because the previous owner of the premises had ADT installed. right the instant of the alarm system installation you realize you're entrap...

I have a house in Tucson AZ. Now, the main story. The *** ADT is a *** scamming company. I had my contrat for only a year starting March 2008. I called them back ...

This is the worst service i have ever seen.I resorted to begging for help.Still no help. Just answering machines and sorry i can't help you...you need a...

I used ADT security for nearly 4 years in my small computer shop. Due to the economy, I was forced to close my doors and go out of business. All of my vendors and service providers...

I had a Wells Fargo security system installed in my home in 1985. Tyco purchased Wells Fargo in 1998 and merged the company with ADT. This is to show I have had monitoring service...

ADT is the worst company I have ever done business with. It has been two weeks since they started the install and no one has come back to finish the job! They forgot two of our f...

We got locked into a 3 year contract without realizing it but since we have some ownership for signing a contract we obviously did not read we have been trying to work with ADT in ...

If you sign up for ADT, you have better NOT have any life changing events...like being activated by the military. I move from Florida in June 2009 and today I got a bill for $691....

Customer Service is TERRIBLE. I had a "first call" appointment scheduled from 8:00 - 9:00 am today. At 9:00 am I called ADT to find out why the technician had not shown up on tim...

Watch this story about what happened to me and see what you think about ADT now. This company took advantage of me and put my home at risk - they were the cause of my home being bu...

Here’s my ADT horror story. I sincerely hope potential customers will read this and decide NOT to buy an ADT alarm system. I was lied to, cheated, and even had money illegally ...

ADT here in Douglas County, GA is HORRIBLE. Avoid them!. Our instaler was so bad that the system appeared to work fine but we had no signal going to the ADT monitoring station fo...