| ADT Reviews | |
 Anonymous |
ADT ...Incompetent, dishonest and no end contract??
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
OK, 2001, had a custom home built, had Ranger or American, either or both Bought out by ADT, they Bought a "bunch of smaller co's and then screwed THE EMPLOYEES, the ones who H...
#317038
May 07, 2012
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71
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 IM STUCK |
DO NOT GO WITH ADT - GO LOCAL
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
Do NOT use ADT if you have not checked out a local alarm company first. ADT if you don't go to their website ADT.com or call them directly, as you will deal with a contract com...
#316238
May 03, 2012
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95
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 Anonymous |
ADT A Not so HONEST Company BEWARE
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
The company that usually comes out and installs your system is a contractor. Unless you go onto ADT.com to their official site, your are dealing with an independant contractor that...
#316087
May 02, 2012
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96
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|
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 Anonymous |
ADT doesn't respond
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
ADT allows alarms to go off for hours on end and does nothing. It started at 3:00 This afternoon and it's now 1:00 in the morning. I've phoned them 3 times because the alar...
#314928
Apr 26, 2012
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133
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 Helenzhao |
Think over before you sign ADT
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
Hi, dear all,
I have been 2 years with ADT, lucky my neighbourhood is safe, I surely just spent 35/month to keep their bad customer service employeed.
one I push the ...
#314399
Apr 24, 2012
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226
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 Anonymous |
ADT comes through to solve complaint
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
Here is the lesson to be learned. Get off the phone and go to their offices meet a manager. No my mother's situaiton was exceptional in that the equipment was in the house when pur...
#314107
Apr 23, 2012
|
175
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 Anonymous |
Cannot get out of ADT conteract
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
My father passed away, ADT got my mother in Calgary getting her to sign a contract. She already had the equipment in the house from previous owner. Now due to disability she is for...
#314069
Apr 23, 2012
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156
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 Christin... |
Brivo and ADT are a joke
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
We signed on with ADT specifically for the Brivo interface used with the access card system and the ability to link this interface and card system with surveillance cameras in the ...
#313067
Apr 18, 2012
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192
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 Arunamin |
Avoid ADT Pulse if at all possible
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
Had a pulse system installed in March 2011 after being an ADT customer for years. The folks installing the system didn't bring the right equipment (and the thermostat didn't work) ...
#310861
Apr 09, 2012
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268
|
 Beaner |
ADT ALARM CO. TOOK MY MONEY AND GAVE NO SERVICE TO ME.
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
THEY TOOK MY MONEY (AUTO PAY) SINCE 2006, AND I WAS NOT EVEN CONNECTED TO THE ALARM CO. THEY SENT SOMEONE OUT TO HOOK ME UP, BUT CHARGED FOR THE SERVICE. THEY REFUSED TO REFUND THE...
#309697
Apr 03, 2012
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247
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 Anonymous |
ADT - Don't trust them!!! They don't protect.
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
The transmitters did not stay on doors or walls, Doors are not protected because no transmitters, (order more, well you can't) No technicians in my area. When signed up ther...
#308592
Mar 29, 2012
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292
|
 Anonymous |
ADT ALARM CO. TOOK MY MONEY AND GAVE NO SERVICE TO ME.
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
I HAVE BEEN PAYING ADT ALARM SYSTEMS SINCE 2006 (AUTO PAY), AND RECENTLY FOUND OUT THEY HAVE NOT BEEN MONITORING ME. I CALLED THEM, AND THEY SAID I WAS NOT HOOKED UP. ***THEY TOOK ...
#307723
Mar 26, 2012
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323
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 Sabinama... |
ADT - Can't cancel their service--held hostage
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
Last September my small company went out of business. Ever since then I've been trying to cancel ADT Security Service. What a nightmare! After 10 years of paying the bill o...
#305077
Mar 15, 2012
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479
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 Anonymous |
ADT is absolute joke
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
Alarm system was triggered by our fault. But the code word was known only by person who now has dementia and couldn't remember. The company gave me at least three different versi...
#302128
Mar 04, 2012
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444
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 B E |
ADT - Cancelation of service
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
I spoke to ADT service department and schedulled a technician the next day on Tuesday 2-27-12. I called the end of the day on Tuesday and they appologized for not showing up and s...
#301958
Mar 03, 2012
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504
|
 Anonymous |
ADT is a con game
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
I purchased a $99.00 intall that cost an extra @200.00 and to top off the job I had a 90 day warranity and on the 94 day my system went haywire I called and they told me that it wa...
#299836
Feb 24, 2012
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693
|
 Alarmmas... |
ADT wont send the police when my house was robbed!
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
I was in south carolina when ADT called and said that the side door going into the garadge had been opened. We told then to send the cops and they said they would. After 10 minutes...
#299313
Feb 22, 2012
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890
|
 Anonymous |
ADT Home Security Services - Over promise and under deliver
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
In short, they promised to do lots of things and did not follow through on any of them, without constant attention and follow-through on my part as the customer. They didn't re...
#299037
Feb 21, 2012
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487
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 Anonymous |
ADT - Have no respect for people in neighbourhood.
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
In Steenlopersteet, Monumentpark Pretoria is a open field that certain members of ADT park their civilian vehicles between 5 and 6 every morning before they go on duty.
#295644
Feb 09, 2012
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511
|
 Mtfmtf |
ADT : Ripoff Company
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
ADT: This company is the absolute pits. I have been a customer since I purchased my home 9 years ago. Recently, when my home was renovated, the alarm system was dismantled. Thou...
#295614
Feb 08, 2012
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724
|
 Anonymous |
ADT is desperate for customers
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
I made an inquiry late at night because that is when I was free. The representative DESPERATELY wanted to make a sell and tried soooo hard to get my credit card number. After bec...
#295266
Feb 07, 2012
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524
|
 Anonymous |
ADT LIARS AND CONARTIST
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
I called ADT to inquire about possible monitoring services. I did not get the guys name. He wanted to run a credit check on me and asked for my ss# I advised him that because I had...
#293440
Jan 31, 2012
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598
|
 Eagertra... |
ADT and MagicJack don't talk.
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
I found out the hard way that if you have an ADT alarm system connected to your phone line at home, it will not connect to the monitoring center through your phone line, if you hav...
#292141
Jan 26, 2012
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699
|
 Anonymous |
ADT :DON'T SIGN THE CONTRACT
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
You will have to pay the whole contract even if you never use it, plus the install.Once the salesman gets a signed contract you wiii never see him again.If your paying for the equi...
#291456
Jan 24, 2012
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876
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 Bospro2f... |
ADT DOESN'T CARE
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
I'm an elderly widow with adt since 2007 thinking my home was secured,and found out it really wasn't after a breakin recently.ADt claims they're not responsible. What s...
#290819
Jan 21, 2012
|
650
|
 Arose |
ADT $99.00 installation Ripoff
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
My sales representative was Daniel Guerra, he gave me the verbal promise he had gotten the okay from his sales manger Matthew Nonemacher to give me the $99.00 installation as in th...
#290728
Jan 20, 2012
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854
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 Anonymous |
To ADT
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
Why do you send employees to potential customers houses at 8 at night to sell your product and why do you train your employees to lie with their first breath to the customer . I sw...
#290648
Jan 20, 2012
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515
|
 Anonymous |
ADT - I am pissed
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
I have had ADT for several years and updated to a different system. My husband is in the hospital and they refused to cancel the service as he was not available to speak to them. ...
#290069
Jan 18, 2012
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487
|
 Anonymous |
ADT is my worst nightmare!!
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
My ADT security panel was dysfunctional from day one. Phone calls to the co. for service were always at least an hour long cause they would transfer me repeatedly then finally disc...
#289867
Jan 18, 2012
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547
|
 Daemeonr |
ADT Security is a ripoff
5.0
One Town Center Road Tyco International Ltd.
90 Pitts Bay Road, 2nd Floor
Pembroke HM 08, Bermuda
Phone: 441-292-8674 Boca RatonFL33486
1-888-ADT-ASAP
http://www.adt.com/customer_service/
I have been a very happy Brinks Security customer in California for 15 years, installed for all of my tenants (although they pay the fees). After ADT "bought" the company the servi...
#289195
Jan 15, 2012
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598
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Reviews 1-30 of 140 |