Home  »  Company Reviews  »  ADT

ADT

Rating:
118 complaints

ADT Icon

ADT social reviews and reports. Join community by posting your own comments or complaints.

ADT Security Services is a wholly owned subsidiary of Tyco International, Ltd. ADT Security Services was founded in 1874 as an affiliate of American District Telegraph and in 1997 the company was acquired by Tyco. ADT Security Services is based in Boca Raton, Florida. The company is one of the leading suppliers of electronic security and fire detection systems, fire suppressions, security systems, communication systems and integrated building management systems.

Besides, ADT installs and monitors CCTV – Close Circuit Television; care communications – nurse call, toilet alarms, lone worker protection, staff attack systems; electronic article surveillance and many other systems. Please try to contact ADT Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

ADT Complaints & Reviews

ADT Reviews

Eagertra...
ADT and MagicJack don't talk.

I found out the hard way that if you have an ADT alarm system connected to your phone line at home, it will not connect to the monitoring center through your phone line, if you hav...

#292141
Jan 26, 2012
16

Anonymous
ADT:DON'T SIGN THE CONTRACT

You will have to pay the whole contract even if you never use it, plus the install.Once the salesman gets a signed contract you wiii never see him again.If your paying for the equi...

#291456
Jan 24, 2012
54

Bospro2f...
ADT DOESN'T CARE

I'm an elderly widow with adt since 2007 thinking my home was secured,and found out it really wasn't after a breakin recently.ADt claims they're not responsible. What s...

#290819
Jan 21, 2012
80

Arose
ADT $99.00 installation Ripoff

My sales representative was Daniel Guerra, he gave me the verbal promise he had gotten the okay from his sales manger Matthew Nonemacher to give me the $99.00 installation as in th...

#290728
Jan 20, 2012
97

Anonymous
To ADT

Why do you send employees to potential customers houses at 8 at night to sell your product and why do you train your employees to lie with their first breath to the customer . I sw...

#290648
Jan 20, 2012
69

Anonymous
ADT - I am pissed

I have had ADT for several years and updated to a different system. My husband is in the hospital and they refused to cancel the service as he was not available to speak to them. ...

#290069
Jan 18, 2012
89

Anonymous
ADT is my worst nightmare!!

My ADT security panel was dysfunctional from day one. Phone calls to the co. for service were always at least an hour long cause they would transfer me repeatedly then finally disc...

#289867
Jan 18, 2012
95

Daemeonr
ADT Security is a ripoff

I have been a very happy Brinks Security customer in California for 15 years, installed for all of my tenants (although they pay the fees). After ADT "bought" the company the servi...

#289195
Jan 15, 2012
138

Anonymous
ADT, does not answer your calls

Adt was installed for medical alert. Took 2months and dozens of calls to get any response. Have 87 year old with severe heart condition, their response was we are sorry. I really ...

#289100
Jan 14, 2012
74

Anonymous
ADT

ADT stinks when it comes to service tech's We upgraded for $3000.00 but installation was faulty. 2 service tech's cancelled at time they were to show this is ridiculous. T...

#288398
Jan 11, 2012
97

Madashel...
ADT Stinks

We had a security system installed for what we thought would cost $99, ended up costing $1305.00. Plus we thought the monthly fee was going to be $35 is now $45. They are very snea...

#288263
Jan 11, 2012
141

Anonymous
ADT accounting department and techs stink

We had a system installed n gave first check to salesmen. Tech came out did installation a shoddy job i might add we gave him second check which paid off installation. Now we are g...

#287848
Jan 10, 2012
112

Klcinokc
ROBBED!! with ADT

I just saw you commercial. It's been probably 3 years since I was with ADT but this is why I'm not a customer any longer. Came home from work to find, I had been robbed. A...

#287205
Jan 07, 2012
270

Eric0408
Before you sign ADT !!

My elderly parents moved to their retirement home in 1995, ADT security system installed then, charged $35 per month for 17 years that equals over $7000. for that time period, bein...

#285753
Jan 02, 2012
339

Syd Leib...
ADT. Signed us up. Began installation and stopped showing up

I was talked into changing alarm companies by Richard at ADT. After he gave us a bid and began work he tried to raise the price of aprox $3,000 to 4,000+. Now without an alarm I w...

#283915
Dec 25, 2011
227

Anonymous
ADT WILL LIE TO GET YOUR BUSINESS

When the salesperson arrived at my house i was told everything would work perfectly, no worries. Then i find out that almost all of the information the salesperson was wrong. Thi...

#282727
Dec 20, 2011
315

Adtvicto...
ADT Victoria Provided no service, but still billed me!

I moved and was to have my service moved. The Install Guy never showed up, instead left town without notifying us! When I called the head office, they accused me of lying and said...

#281597
Dec 14, 2011
202

Amerced
Pissed with ADT in Kissimmee, Florida

Smoke Detector required a battery change. Upon change, all smoke detectors started to beep simultaneously. Upon inspection of the smoke detector, I noticed a white wire was loose....

#281144
Dec 12, 2011
222

Rodney116
ADT worst window break equipment

I have my home security installed by ADT with window break equipment. Every less than three months I called them because it malfunctions every less than three months. When I called...

#280524
Dec 10, 2011
273

Anonymous
ADT - The Truth about alarm monitoring companies.

ADT is by far the worst monitoring company of alarms...Hit your panic button sometime if you do not believe me.I install alarm systems, and here is what most people do not know...C...

#278882
Dec 02, 2011
787

Suckerfo...
Brinks ADT security will not protect your home

The brinks (adt) alarm system has not worked in my home for over 2 months. Many phone calls to their office results in promises that are never kept. They have no intentions on repa...

#277490
Nov 27, 2011
357

ADTareba...
ADT - Unbelievably bad company. DO NOT BE TEMPTED TO USE

This is by far the worst company I have ever had the misfortune to deal with. We installed a new fire alarm system at our business at a cost of over £8K. It has, in 2 years, nev...

#276602
Nov 22, 2011
345

Rinconvi
ADT the worse company

ADT is the most unprofessional company around here. Do not sign any contract with ADT. They sold me a high price camaras and they installed cheap camaras. I noticed the next day...

#275072
Nov 15, 2011
391

Anonymous
ADT - Not honest, but sneaky!!!

ADT is a fraud, the contractors are liars. They don't tell you the whole truth when you sign up and quite honestly it's not good business at all. Hope one day they get shut...

#274871
Nov 14, 2011
376

Nena11
ADT is the worst company ever

This company's services is horrible they lie and lie please before you sign anything read it and trust me they don't care to serve you, once you have a contract with them t...

#271975
Nov 01, 2011
458

Anonymous
ADT is the Worst company to do business with.

Warning: Do not start a new account with ADT. I can't even express in words their level of incompetance. The company is a big scam and has The Worst Customer Service I have ...

#270692
Oct 26, 2011
457

Izmini
ADT Securtiy Home

This company should close down... I sent them the forms for auto payment.... they claim they never got them... but they stopped my service due to non payment.. they did not call me...

#269332
Oct 20, 2011
310

Anonymous
ADT - Bills to switch addresses

When I switched address with ADT, I understood that it was part of the coverage. When I contacted ADT about moving to a new address, I was told that I had to open a new contract. W...

#268068
Oct 14, 2011
394

NoviAnnie
Do Not Use ADT

First it was Brinks, then it was bought out by Broadview, and now it is ADT. I had multi alarms going off last night.The two times I called in, their automated syste...

#268049
Oct 14, 2011
442

Docjohn
ADT - Ridiculous customer service policies

I own a rental house in the Outer Banks of NC with ADT security. They do not have any offices there, so service has to come from the Norfolk area of Va, about 85 miles away. A 3 ...

#267414
Oct 11, 2011
423
< Prev 1 2 3 4Next >
Reviews 1-30 of 118

Related Information

Installers
In order to have your appliances work properly, your furniture to function long and look good, home installation services are provided. Installation services are as well required when furnishing and decorating offices. Installation services are provided for appliances, kitchen, bath and plumbing, flooring, windows and doors, window treatments, lighting, home environment, and outdoors. Installation services include beautification and added features (installing wood paneling), comfort (Upgrading heating, ventilation and air conditioning systems), maintenance and repair (roof tear-off and replacement; concrete and masonry), saving energy (energy-efficient insulation, windows, and lighting; wood-burning stoves, solar panels, wind turbines), safety and preparedness (home fire and burglar alarm systems, security doors). When placing an order with such companies, one should expect that at first a sales associate can tell more about installation services.

Featured Complaints