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ADT

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ADT Security Services is a wholly owned subsidiary of Tyco International, Ltd. ADT Security Services was founded in 1874 as an affiliate of American District Telegraph and in 1997 the company was acquired by Tyco. ADT Security Services is based in Boca Raton, Florida. The company is one of the leading suppliers of electronic security and fire detection systems, fire suppressions, security systems, communication systems and integrated building management systems.

Besides, ADT installs and monitors CCTV – Close Circuit Television; care communications – nurse call, toilet alarms, lone worker protection, staff attack systems; electronic article surveillance and many other systems.
Please try to contact ADT Customer Service directly prior to posting any complaints on this site.

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ADT Reviews

Anonymous
ADT ...Incompetent, dishonest and no end contract??
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

OK, 2001, had a custom home built, had Ranger or American, either or both Bought out by ADT, they Bought a "bunch of smaller co's and then screwed THE EMPLOYEES, the ones who H...

#317038
May 07, 2012
71

IM STUCK
DO NOT GO WITH ADT - GO LOCAL
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

Do NOT use ADT if you have not checked out a local alarm company first. ADT if you don't go to their website ADT.com or call them directly, as you will deal with a contract com...

#316238
May 03, 2012
95

Anonymous
ADT A Not so HONEST Company BEWARE
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

The company that usually comes out and installs your system is a contractor. Unless you go onto ADT.com to their official site, your are dealing with an independant contractor that...

#316087
May 02, 2012
96

Anonymous
ADT doesn't respond
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

ADT allows alarms to go off for hours on end and does nothing. It started at 3:00 This afternoon and it's now 1:00 in the morning. I've phoned them 3 times because the alar...

#314928
Apr 26, 2012
133

Helenzhao
Think over before you sign ADT
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

Hi, dear all, I have been 2 years with ADT, lucky my neighbourhood is safe, I surely just spent 35/month to keep their bad customer service employeed. one I push the ...

#314399
Apr 24, 2012
226

Anonymous
ADT comes through to solve complaint
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

Here is the lesson to be learned. Get off the phone and go to their offices meet a manager. No my mother's situaiton was exceptional in that the equipment was in the house when pur...

#314107
Apr 23, 2012
175

Anonymous
Cannot get out of ADT conteract
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

My father passed away, ADT got my mother in Calgary getting her to sign a contract. She already had the equipment in the house from previous owner. Now due to disability she is for...

#314069
Apr 23, 2012
156

Christin...
Brivo and ADT are a joke
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

We signed on with ADT specifically for the Brivo interface used with the access card system and the ability to link this interface and card system with surveillance cameras in the ...

#313067
Apr 18, 2012
192

Arunamin
Avoid ADT Pulse if at all possible
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

Had a pulse system installed in March 2011 after being an ADT customer for years. The folks installing the system didn't bring the right equipment (and the thermostat didn't work) ...

#310861
Apr 09, 2012
268

Beaner
ADT ALARM CO. TOOK MY MONEY AND GAVE NO SERVICE TO ME.
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

THEY TOOK MY MONEY (AUTO PAY) SINCE 2006, AND I WAS NOT EVEN CONNECTED TO THE ALARM CO. THEY SENT SOMEONE OUT TO HOOK ME UP, BUT CHARGED FOR THE SERVICE. THEY REFUSED TO REFUND THE...

#309697
Apr 03, 2012
247

Anonymous
ADT - Don't trust them!!! They don't protect.
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

The transmitters did not stay on doors or walls, Doors are not protected because no transmitters, (order more, well you can't) No technicians in my area. When signed up ther...

#308592
Mar 29, 2012
292

Anonymous
ADT ALARM CO. TOOK MY MONEY AND GAVE NO SERVICE TO ME.
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

I HAVE BEEN PAYING ADT ALARM SYSTEMS SINCE 2006 (AUTO PAY), AND RECENTLY FOUND OUT THEY HAVE NOT BEEN MONITORING ME. I CALLED THEM, AND THEY SAID I WAS NOT HOOKED UP. ***THEY TOOK ...

#307723
Mar 26, 2012
323

Sabinama...
ADT - Can't cancel their service--held hostage
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

Last September my small company went out of business. Ever since then I've been trying to cancel ADT Security Service. What a nightmare! After 10 years of paying the bill o...

#305077
Mar 15, 2012
479

Anonymous
ADT is absolute joke
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

Alarm system was triggered by our fault. But the code word was known only by person who now has dementia and couldn't remember. The company gave me at least three different versi...

#302128
Mar 04, 2012
444

B E
ADT - Cancelation of service
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

I spoke to ADT service department and schedulled a technician the next day on Tuesday 2-27-12. I called the end of the day on Tuesday and they appologized for not showing up and s...

#301958
Mar 03, 2012
504

Anonymous
ADT is a con game
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

I purchased a $99.00 intall that cost an extra @200.00 and to top off the job I had a 90 day warranity and on the 94 day my system went haywire I called and they told me that it wa...

#299836
Feb 24, 2012
693

Alarmmas...
ADT wont send the police when my house was robbed!
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

I was in south carolina when ADT called and said that the side door going into the garadge had been opened. We told then to send the cops and they said they would. After 10 minutes...

#299313
Feb 22, 2012
890

Anonymous
ADT Home Security Services - Over promise and under deliver
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

In short, they promised to do lots of things and did not follow through on any of them, without constant attention and follow-through on my part as the customer. They didn't re...

#299037
Feb 21, 2012
487

Anonymous
ADT - Have no respect for people in neighbourhood.
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

In Steenlopersteet, Monumentpark Pretoria is a open field that certain members of ADT park their civilian vehicles between 5 and 6 every morning before they go on duty.

#295644
Feb 09, 2012
511

Mtfmtf
ADT : Ripoff Company
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

ADT: This company is the absolute pits. I have been a customer since I purchased my home 9 years ago. Recently, when my home was renovated, the alarm system was dismantled. Thou...

#295614
Feb 08, 2012
724

Anonymous
ADT is desperate for customers
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

I made an inquiry late at night because that is when I was free. The representative DESPERATELY wanted to make a sell and tried soooo hard to get my credit card number. After bec...

#295266
Feb 07, 2012
524

Anonymous
ADT LIARS AND CONARTIST
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

I called ADT to inquire about possible monitoring services. I did not get the guys name. He wanted to run a credit check on me and asked for my ss# I advised him that because I had...

#293440
Jan 31, 2012
598

Eagertra...
ADT and MagicJack don't talk.
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

I found out the hard way that if you have an ADT alarm system connected to your phone line at home, it will not connect to the monitoring center through your phone line, if you hav...

#292141
Jan 26, 2012
699

Anonymous
ADT :DON'T SIGN THE CONTRACT
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

You will have to pay the whole contract even if you never use it, plus the install.Once the salesman gets a signed contract you wiii never see him again.If your paying for the equi...

#291456
Jan 24, 2012
876

Bospro2f...
ADT DOESN'T CARE
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

I'm an elderly widow with adt since 2007 thinking my home was secured,and found out it really wasn't after a breakin recently.ADt claims they're not responsible. What s...

#290819
Jan 21, 2012
650

Arose
ADT $99.00 installation Ripoff
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

My sales representative was Daniel Guerra, he gave me the verbal promise he had gotten the okay from his sales manger Matthew Nonemacher to give me the $99.00 installation as in th...

#290728
Jan 20, 2012
854

Anonymous
To ADT
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

Why do you send employees to potential customers houses at 8 at night to sell your product and why do you train your employees to lie with their first breath to the customer . I sw...

#290648
Jan 20, 2012
515

Anonymous
ADT - I am pissed
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

I have had ADT for several years and updated to a different system. My husband is in the hospital and they refused to cancel the service as he was not available to speak to them. ...

#290069
Jan 18, 2012
487

Anonymous
ADT is my worst nightmare!!
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

My ADT security panel was dysfunctional from day one. Phone calls to the co. for service were always at least an hour long cause they would transfer me repeatedly then finally disc...

#289867
Jan 18, 2012
547

Daemeonr
ADT Security is a ripoff
5.0 One Town Center Road Tyco International Ltd. 90 Pitts Bay Road, 2nd Floor Pembroke HM 08, Bermuda Phone: 441-292-8674 Boca RatonFL33486 1-888-ADT-ASAP http://www.adt.com/customer_service/

I have been a very happy Brinks Security customer in California for 15 years, installed for all of my tenants (although they pay the fees). After ADT "bought" the company the servi...

#289195
Jan 15, 2012
598
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Related Information

Home Security
Your home is your fortress, where you can hide anytime from anything and anybody. Your home protection is the guarantee of your security. And it is much better to be sure that you are fully protected under your own roof. Home protection is a specialization of different kinds of private security and protection agencies in U.S. In their daily responsibilities list the house protection of each client is number one duty. Home protection agencies carry wide spectrum of security services from patrolling of locality, to technical maintenance of security devises installed in protected locality. Usage of state-of-the-art technologies in work, good technical grounding, reliability, good references and attitude are determinant for choosing a Home protection agency by clients.

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